What are the responsibilities and job description for the Receptionist position at Systems Ally?
Note that candidate will start as soon as selected and has cleared onboarding.
Job Summary:
- Seeking a friendly and professional Contingent Receptionist to join our team on a temporary basis. The ideal candidate will display professionalism in speech, writing, and attire.
- This candidate will be responsible for managing front desk operations, greeting visitors, and providing administrative support to ensure smooth office operations.
- This position is nonexempt and primarily serves as a back-up for the reception desk during breaks, lunches, and any out-of-office periods, requiring routine supervision.
Key Responsibilities:
- Greet and welcome visitors with a warm and professional demeanor.
- Provide information to employees and visitors and determine the nature of a guest's visit.
- Answer and direct phone calls to appropriate personnel using a computer-based switchboard and/or multi-line phone console.
- Take and distribute accurate messages via email, text, and written communication, including handling consumer escalations.
- Send preregistration invites to expected visitors and assist them with signing in to the digital visitor management system upon arrival.
- Provide temporary day badges as appropriate.
- Maintain a clean and organized reception area.
- Manage incoming and outgoing mail and packages.
- Perform miscellaneous basic office work activities such as typing, organizing, receiving and distributing mail, photocopying, filing, and scanning.
- Assist with scheduling appointments and meetings.
- Provide administrative support to various departments as needed.
- Perform other duties as assigned.
Qualifications:
- Must possess strong vocabulary skills and demonstrate professional communication abilities.
- Ability to interact professionally with visitors and employees across Client Diabetes Care.
- Recognizes the importance of their role as the 'face' of Client Diabetes Care.
- Capability to stay calm under pressure.
- Dependable and punctual.
- Professional and presentable appearance and demeanor.
- Proficiency in Microsoft Office Suite (Outlook, Teams, Word, Excel).
- Effective multitasking and task prioritization skills.
- Flexibility to adapt to changing environments and tasks.
- Ability to handle sensitive information with confidentiality.
- Previous experience in a receptionist or administrative role preferred.
- Experience in customer service or hospitality is beneficial.
- High school diploma or equivalent.
- Must have reliable transportation and be able to drive within a 1-mile radius of the campus as needed.
Working Conditions:
- May require travelling less than 1 mile between campuses to cover reception desk and/or fulfill assignments using own vehicle.
- Business office environment.
- Will receive on the job training.
Job Type: Contract
Pay: $25.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Pharma or medical device or biotech or healthcare industry: 3 years (Preferred)
- receptionist or administrative: 2 years (Preferred)
- customer service or hospitality: 2 years (Preferred)
- Greet and welcome visitors: 1 year (Preferred)
- Answer and direct phone calls: 2 years (Preferred)
Ability to Commute:
- Alameda, CA 94501 (Preferred)
Work Location: In person
Salary : $25 - $28