Senior Storage Systems Engineer

Candidates must be residents of DC, MD, or VA.

Daily Responsibilities:

• Primary responsibilities include Strong problem determination and solving skills, makes sound judgement, ability to assess impact on upstream and downstream components. Assess and take appropriate actions to resolve technical issues, address threats and risks proactively from security vulnerabilities.
• Maintain and support Data storage systems. Support day-to-day operations including Business Continuity and Disaster Recovery.
• Create and maintain an intelligent, and secure data storage infrastructure, including Deployment, Implementation, Configuration, and Administration.
• Coordination and cross collaboration with Agency Management, staff, Project Managers and Vendors.
• Customer Service and coordination with Client and customers. Effective communication, both orally and in writing, with senior staff, information systems professionals and the non-technical user community.
• Plan, design, and evaluate hardware and software; Provide recommendations to enhance and improve Enterprise Data Storage Systems as a whole.
• Develop test plans, Conduct Proof of concepts and validations, and provide completion reports.
• Develop comprehensive documentation, Architecture diagrams and standardized procedures. Conduct knowledge transfer sessions and brown bag sessions on roadmaps. Create documentation with step-by-step procedures and reports including but not limited to status updates, After Action Reports, Standard Operating Procedures, System Baseline Change Requests and Configuration Management Plans. Maintain and update procedures, technical documentation and follow Change management procedures
• Performance and capacity planning, trending, Prepare reports and presentations.
• Position requires the ability to work shifts to provide support 24 hours a day, 7 days a week, participate in an On-Call rotation and be available OnDemand to address technical problems and suppot weekend activities.
• Perform other duties, projects and tasks, as assigned.

Required:

Education:

• Bachelor's degree or equivalent experience ( 10 years) in Computer Science, Engineering, Information Systems, Information Technology or similar relevant degree

Certification: torage Technologies is a plus

Experience:

• Shall have the ability to effectively communicate both orally (in common English narration) and in writing (to include technical documentation) with Agency staff. This includes senior staff, system owners, and technical and non-technical users.
• Excellent time management and organization skills, handling multiple simultaneous and changing priorities.
• Ability to both work independently and function effectively as a member of a team.
• Ability to work effectively with a diverse range of people with a variety of skills and experiences, in addition to building and maintaining relationships across different functions and organization levels.
• Shall have the ability to manage or support multiple projects, work under pressure and tight deadlines, work independently, in a high-pressure environment with changing priorities. Ability to work independently and in a group. Self-starter attitude with initiative Possess knowledge, skills, and abilities:
• SAN and NAS Storage Architectures, Design, Administration and Support of SAN, NAS Storage systems
• Expertise in Enterprise level NetApp Storage systems/arrays and Cisco MDS SAN switches. Experience in other SAN/NAS Storage platforms such as Pure Storage is a plus
• Expert knowledge in Microsoft File NAS. Managing, modifying, applying and fixing Share and Windows NTFS Folder and File permissions, access, ACLs on Active Directory Groups and Users
• Knowledge and Through understanding of Fiber Channel SAN and NAS Storage - NVMe-oF, NVMe, NVMeTCP, FCoE, FCIP, FC Block, iSCSI, Object and File storage
• Cisco MDS 9000 Multilayer SAN switches; Knowledge of VMware; Knowledge of Commvault Data protection software and IntelliSnap; Knowledge of AWS Cloud products, Architectures Configure and support Cloud storage solutions and services AWS FSXn, Blue XP workload factory, Trident etc. but not limited NetApp products
• Knowledge of Container technology such as Kubernetes & Dockers, Persistent storage type; Knowledge of Active Directory, DFS, Group Policies;
• Programming experience in PowerShell, Power BI, shell, Python scripting, Application and web development tools JSON, YAML, proficient in using Microsoft and office automation products such as Visio, Excel and PowerPoint tools

Clearance;

• U.S. citizenship required.
• Candidates must be able to secure and maintain Federal Government security clearances as deemed appropriate by management