SVP Deposit Operations

This management-level position is responsible for overseeing the Deposit Operations function and Security Officer duties. The role includes ensuring operational efficiency, compliance with T Bank policies, and security measures that align with Board directives. As a participating member of the Compliance Committee, this individual will develop and implement procedures that support the bank’s strategic goals. Responsibilities are carried out either directly or through effective delegation to appropriate subordinates.

Responsibilities

SVP, Operations

• Oversee the day-to-day management of Deposit Operations, ensuring seamless banking processes.
• Coordinate activities with direct reports, including Branch Managers, VP of Electronic Banking, and the Electronic Banking Support Specialist, to maintain adequate staffing and cross-training.
• Assist customers when necessary with account opening, teller transactions, Reg E disputes, check adjustments, and miscellaneous banking requests.
• Ensure Deposit Operations staff receive adequate training, including online training courses.
• Monitor and review subordinate work to ensure documentation standards are maintained.
• Conduct regular branch reviews to verify compliance with policies and procedures.
• Maintain deposit account products, rates, and banking core system parameters.
• Oversee reconciliations to ensure accuracy and compliance with regulatory standards.

Security Officer

• Ensure all bank personnel receive training on branch security and deposit operations security, including robbery awareness.
• Provide an annual security report to the Board of Directors.
• Ensure all branches perform regular alarm testing to verify security system functionality.
• Maintain and distribute a current contact information form outlining burglary procedures to applicable employees.
• Ensure branch contact information remains updated with the bank’s security provider.

Job SpecificationsEducation:

• Four-year college degree or an appropriate combination of work experience and education in the banking industry.

Position Knowledge/Experience:

• Minimum five (5) years of experience in a supervisory role within banking or a closely related field.
• At least two (2) years in a management role overseeing deposit operations or security functions.

Skills and Abilities:

• Ability to work independently with strong leadership and problem-solving skills.
• Excellent written and verbal communication skills.
• Capability to interpret complex policies and procedures and translate them into actionable processes.
• Highly organized with a strong team-oriented mindset.