What are the responsibilities and job description for the Host / Hostess position at T.G.I. Friday's?
Job Description :
Greeters are the first impression of the restaurant and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.
Requirements :
- Ability to use office equipment, input information into computer / tablet accurately and in a timely manner
- Excellent customer service skills
- Have interpersonal skill to deal effectively with all business contacts
- Professional appearance and demeanor
- Work varied shifts, including weekends and holidays
- High school diploma or equivalent preferred but not necessary
- Able to effectively communicate in English
- A Successful Candidate will be :
- Dependable, showing up on time and ready to work when scheduled and available on short notice in emergencies
- People-oriented, enjoys interacting with people and being part of a team
- Adaptable / flexible, able to adjust on the fly when needed
We are a family-driven company that delivers restaurant-inspired hospitality to everyone we serve.
