What are the responsibilities and job description for the Remote Financial Services Coordinator (Lane County, OR) position at T. Mann Financial?
Job Title: Remote Financial Services Coordinator (Lane County, OR)
Location: Remote (Lane County, OR – Must be available for occasional in-person meetings)
Employment Type: Full-Time (Preferred) | Part-Time Considered
Salary: $24 - $30/hour- starting hourly with potential for salary conversion based on performance
About T. Mann Financial
T. Mann Financial is a growing financial planning firm based in Springfield, Oregon, with clients across the nation. We strive to be cutting-edge in our approach, providing high-quality, personalized financial guidance tailored to each client’s needs. Our firm leverages advanced technology and industry-leading strategies to help individuals and families navigate their financial futures. We are seeking a Remote Financial Services Coordinator to support daily operations, client service, and administrative tasks. This role is primarily remote but requires occasional in-person meetings in Lane County, OR.
Responsibilities
- Client Service & Communication
- Manage client communication via phone and email
- Schedule meetings and follow up with clients on outstanding paperwork
- Provide a high level of professional service to ensure client satisfaction
- Administrative & Office Support
- Maintain accurate records and client files in our Redtail CRM system
- Process financial documents, compliance filings, and data entry
- Manage scheduling, document preparation, and email organization
- Financial Planning Assistance
- Assist in preparing client reports and investment summaries
- Organize financial statements and confidential client data
- Support regulatory and compliance documentation needs
- Work with Schwab as the custodian for account management and operations
- Technology & Office Management
- Utilize digital tools (Redtail CRM, Schwab platform, DocuSign, Google Workspace, Orion Planning) to manage workflows
- Coordinate with vendors and service providers as needed
- Troubleshoot minor tech issues related to remote work setup
- Marketing & Client Engagement
- Create marketing materials using Canva for social media, emails, and client outreach.
- Use Levitate and Mailchimp for client communications and automated campaigns.
- Update our Wix website, manage social media posts, and track engagement.
- Support branding efforts, track performance, and suggest content improvements.
Preferred Qualifications
- 2 years of experience in administrative support within a financial services firm, RIA, or similar industry
- Strong attention to detail and ability to handle sensitive client data with discretion
- Proficiency in Redtail CRM, Schwab platform, DocuSign, Google Workspace, Orion Planning, Wix, Canva
- Ability to work independently in a remote setting while maintaining efficiency and accuracy
- Strong organizational and communication skills
- Familiarity with financial services regulations and compliance is a plus
- Employment is contingent upon successfully passing an FBI background check, as required for financial services professionals.
Compensation & Benefits
- $24 - $30/hour- starting hourly with potential for salary conversion based on performance
- Health insurance
- Retirement
- Paid time off
- Professional development reimbursement
Application Process
Apply at: https://www.tmannfinancial.com/careersinternships
Email questions to hr@tmannfinancial.com.
We look forward to hearing from you!
Job Type: Full-time
Pay: $24.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- Financial planning services
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
Application Question(s):
- Which software platforms are you proficient in (Redtail CRM, Schwab, DocuSign, Google Workspace, Mailchimp, Canva, Levitate, Wix, Orion Planning)?
Experience:
- Administrative Support: 2 years (Preferred)
Location:
- Lane County, OR (Required)
Work Location: Remote
Salary : $24 - $30