Retail Assistant Manager - Full Time

Assistant Store Manager

Position Summary: Mobile Store Operators (MSO), a T-Mobile Authorized Agent, is currently seeking Assistant Store Managers to join our Puerto Rico sales force. The Assistant Store Manager is responsible for leading a team of Sales Associates which includes setting and maintaining schedules, monitoring and coaching performance, recruiting and training proactively, recommending disciplinary action as required, managing inventory and assets, and professionally interacting with carrier partners. This position reports directly to the Store Manager. We strive to find experts that will actively approach customers and engage them in conversation to identify their needs for wireless service, phones, and more. Everything from your workstation displays, apparel, and equipment is expected to look clean and professional.

Our training provides employees with the tools to deliver exceptional service but first, we need an outgoing and upbeat attitude to build on. As a store manager, you must recognize that exceeding sales goals is as important as building positive relationships between the team and their customers. The operations team will rely on you to provide reports on metrics such as a number of customers and sales; as well as daily challenges and success.

Pay Range: $13 per hour - $18 per hour

T-ROC

Qualifications & Requirements:

• Must have a high school diploma or GED
• At least 18 - Proven ability and experience at managing, leading, and mentoring people to deliver great results
• Must be able to complete a full-time paid three (3) week Monday - Friday 10:00AM - 6:00PM training
• Must be willing to approach and greet the public
• Must be willing to participate in continuous learning and training sessions
• Must be willing to adhere to “retail hours.”
• Ability and willingness to work days, nights, and weekends is a must
• Must be able to work on Holiday blackout dates

Benefits compensation and Perks we offer:

• Paid training - Monthly store bonus, plus hourly wage
• Medical, dental, vision and 401k
• Paid time off programs
• Phone service discounts - Discount programs

Equal Opportunity Employer / Special Accommodations

TROC is an equal opportunity employer, committed to the full inclusion of all qualified individuals. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. As part of this commitment, T-ROC ensures that reasonable accommodation is provided to applicants requiring such accommodation to complete the application and/or interview process. If reasonable accommodation is needed, please email wesupportu@trocglobal.com describing your needs.