What are the responsibilities and job description for the Mobile Expert/Sales Associate position at T-Mobile?
Overview
We are seeking a dynamic and customer-focused Mobile Expert to join our team. In this role, you will be the face of our brand, providing exceptional customer service while showcasing our mobile products and services. Your ability to engage with customers and understand their needs will be essential in driving sales and enhancing customer satisfaction. If you are passionate about technology and enjoy working in a fast-paced retail environment, we want to hear from you!
Duties
- Provide outstanding customer service by actively engaging with customers and addressing their needs.
- Conduct product demonstrations to showcase features and benefits of mobile devices and accessories.
- Utilize retail math skills to assist customers with product selections based on their preferences and budget.
- Handle cash transactions accurately while ensuring compliance with cash handling procedures.
- Upsell additional products and services to enhance the customer experience and meet sales goals.
- Maintain an organized and visually appealing sales floor, ensuring all products are well-displayed.
- Communicate effectively with customers, utilizing phone etiquette when handling inquiries or follow-ups.
- Collaborate with team members to achieve store objectives and foster a positive work environment.
Requirements
- Proven experience in retail sales or customer service is preferred.
- Strong communication skills, both verbal and written, with the ability to connect with diverse customers.
- Familiarity with retail math concepts to assist in product recommendations.
- Experience in cash handling procedures is a plus.
- Ability to demonstrate products effectively through engaging demos.
- Bilingual candidates are encouraged to apply as this will enhance customer interactions.
- A proactive attitude towards upselling and achieving sales targets is essential.
- Must be adaptable, able to work flexible hours including weekends as needed.
Join us as a Mobile Expert and be part of a team that values innovation, teamwork, and exceptional customer experiences!
Job Types: Full-time, Part-time
Pay: $14.00 - $26.00 per hour
Expected hours: 28 – 38 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Education:
- High school or equivalent (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Naples, FL 34112 (Required)
Ability to Relocate:
- Naples, FL 34112: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $26
