What are the responsibilities and job description for the Retail Operations Manager position at T-Mobile?
At T-Mobile, we're committed to empowering our employees to deliver exceptional customer experiences. As a Retail Associate Manager, you'll play a vital role in leading and developing our store teams to achieve this goal.
Key Responsibilities:
- Lead by example, staying up-to-date on the latest products, services, and training to maintain expertise and provide guidance to team members.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance overall store performance.
- Foster a positive and inclusive store environment that promotes collaboration, open communication, and employee engagement.
Requirements:
- High school diploma or equivalent required; 1 year of customer service and/or sales experience in a retail environment preferred.
- Strong leadership and communication skills, with the ability to motivate and develop team members.
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
