What are the responsibilities and job description for the Sales and Customer Support Representative position at T-Mobile?
Overview:
We are seeking a motivated and customer-oriented Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling products, and ensuring a positive shopping experience for our customers.
Duties:
- Greet customers and assist them in finding the right products
- Provide product information and demonstrate features to customers
- Assist with inventory management, including restocking shelves and organizing merchandise
- Operate cash registers and handle cash transactions accurately
- Maintain a clean and organized sales floor
- Upsell products and suggest complementary items to enhance customer satisfaction
- Handle customer inquiries, complaints, and returns in a professional manner
- Collaborate with team members to achieve sales targets
Qualifications:
- Previous experience in retail sales or customer service is preferred
- Strong communication skills, both verbal and written
- Excellent phone etiquette and interpersonal skills
- Proficiency in operating cash registers and handling cash transactions
- Fluent in English; bilingual or multilingual skills are a plus
- Knowledge of jewelry sales and product demonstrations is an advantage
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong attention to detail and organizational skills
We offer competitive pay rates and opportunities for career growth within our company. Join our team of dedicated professionals who are passionate about providing exceptional customer service.
Note: This job description is intended to provide a general overview of the position. It is not exhaustive or all-inclusive. The duties, responsibilities, and qualifications may be subject to change based on the needs of the business.
Job Type: Full-time
Pay: $13.50 - $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Ability to Relocate:
- Jacksonville, FL 32256: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $27
