Sr Manager, Credit Risk Management

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

The Senior Manager, Credit Risk Management is responsible for technical process support for Tier 1 and Tier 2 solutions, managing credit and collections strategy decision engine configurations for both new and existing customers, as well as the supporting technology capabilities and infrastructure that support that product in an Agile driven environment. This role combines technical expertise, strategic vision, and thought leadership to enhance team performance, improve process efficiencies, and drive the integration of emerging technologies. The ideal candidate will bring strong project management skills, analytical expertise, and advanced communication abilities to guide the development and implementation of cutting-edge credit decisioning solutions.

Senior Manager is also responsible for attracting, hiring, retaining a high performing, team of Software Developers, architects, other members of technical staff, and Managers to support products and credit platforms. This role is also directly accountable for developing strong and productive relationships outside your direct teams with partner organizations, dependent IT engineering teams, and supporting vendors.

Responsibilities :

• Provide technical direction to ensure the integrity and adaptability of the technical design throughout the solution's lifecycle. This includes building, configuring and testing technical solutions that align with partner requirements while adhering to software development principles. Regularly reassess current processes, refining and optimizing where needed.
• Ensure high-quality processes and deliverables by gaining expert-level knowledge of solution architecture and workflows. Participate in code reviews to uphold high-quality releases and maintain best practices. Oversee technical relationships with multiple vendors, advocating for feature and functionality enhancements in future product releases.
• Work closely with cross-functional teams, including Strategy, Fraud, Business, and IT Production Support, to facilitate seamless releases. Communicate project details, issues, and deliverable timelines effectively to senior management while providing technical support to stakeholder teams as needed.
• Effectively manage technical teams by providing direction, developmental feedback, coaching, and the necessary tools to ensure success. This includes conducting performance reviews, career development planning, and assigning responsibilities with increasing levels of accountability
• Oversees implementation applications by analyzing the current system environment, using technical tools and utilities, performing complex product customization, and developing implementation and verification procedures to ensure successful performance, security and availability of systems

Education :

Work Experience :

Knowledge, Skills and Abilities :

Licenses and Certifications :

Travel :

Travel Required (Yes / No) : No

DOT Regulated :

DOT Regulated Position (Yes / No) : No

Safety Sensitive Position (Yes / No) : No

Base Pay Range : $142,900 - $257,800

Corporate Bonus Target : 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and / or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and / or team performance. To find the pay range for this role based on hiring location, https : / / paylookup.t-mobile.com / paylookup?reqID=REQ299309¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Salary : $142,900 - $257,800