What are the responsibilities and job description for the Store Manager position at T-Mobile?
T-Mobile, TCC WIRELESS LLC
We are the second largest Partner for T-mobile With locations nationwide. We provide a great culture and environment for our people to thrive in. We are looking for motivated individuals who are looking for a future where they can grow with our company.
We are looking for a results driven retail store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, or retail management. Store manager responsibilities may include supervising assistant store managers.
Responsibilities
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
Skills
- Proven successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
Job Type: Full-time
Salary: $35,000.00 to $45,000.00 /year
Job Type: Full-time
Pay: $30,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Holidays
- Overtime
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
COVID-19 considerations:
All customers are asked to wear a mask, offer curb side pick up, clean and sanitize during downtime
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
- Retail Store Managers: 2 years (Preferred)
Work Location: Multiple Locations
