What are the responsibilities and job description for the Automotive Shop Manger position at T.O. Haas Tire & Auto?
Overview :
T.O. Haas Tire serves the community! We have been in business since 1947, T.O. Haas Tire has 24 locations across Nebraska, Kansas and Iowa and we’re growing fast! We sell many tire brands for cars, pickups, SUVs, tractors, trailers, ATVs, pivot irrigation systems, and more. In addition to tires, wheels, and batteries, T.O. Haas Tire & Auto performs many automotive services including oil changes, alignments, brakes, exhaust, shocks, struts, cooling systems, transmission fluid flush, and more. We employ ASE Certified Technicians to keep your vehicle riding and running at its best.
Here is your rare opportunity to join the winning team at T.O. Haas Tire! We have an immediate opening for a Shop Manager. If you’re motivated and you have the ability to lead a seasoned staff; handle parts orders / returns and invoicing with great customer service skills. This is an excellent opportunity to make great money!
The Store Manager is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest services, overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink.
COMPENSATION : $60,000-$85,000 DEPENDING ON EXPERIENCE
Essential Roles and Responsibilities :
- Ensures that each customer receives outstanding customer service by ensuring that management team is maintaining store standards, solid product knowledge, conducting call backs, ensures that time commitments are met, and all other components of guest service. Handles escalated customer complaints.
- Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development, and overall customer service. Holds management team accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors. The District Manager will lead by example.
- Ensures compliance with all policies and procedures of the Company by conducting regular meetings with employees, store audits, etc.
- Conducts performance evaluations for all employees at regular intervals.
- Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed Sales and Profit targets as provided in the Store Margin Statement.
- Writes up customers in POS system
- Answers phone calls
- Inventory control
Qualifications :
Benefits :
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary : $60,000 - $85,000
