What are the responsibilities and job description for the Retail Key Holder at Local Pet Store position at T R Warner Ent Inc?

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Tailwaggers Pet Food and Supplies is locally and independently owned since 2003. We are your friendly neighborhood pet supply store. Our motto is Holistic, Healthy, Happy.

We are pleased to have 3 retail locations in Los Angeles, and we are looking for experienced customer service experts to join our Retail Management Team as Key Holders.

Pay rate : Starting at $18 or more an hour (depending on experience )

Full time Positions available

Key Holders are team leaders who :

Exemplify excellent customer service during every guest-encounter
Coach and train our staff in Tailwaggers policy, sales techniques, and product-knowledge
Open and close our awesome locations
Increase sales and boost morale by exuding a great attitude and leading by example
Report daily to Location and Executive managers verbally and via email
Are great with animals! (We see lots of dogs and cats in our stores every day!)

Qualified Candidates will have :

Prior retail, sales, customer service, or front desk experience

A love for and dedication to pets and animals

Open work-availability for days, nights, weekdays, and weekends

A great attitude and desire to learn

It is NOT required to have previous pet industry experience. We train with our staff regularly about our great foods and brands, but previous experience in the field is always a plus!

Tailwaggers Job Perks!

Medical, dental, and optional vision plans for full-time employees

15% off all food and supplies excluding services

Employee rates on grooming / daycare and exterior services

Monthly food allowance for your specific pet(s)

Optional 401K

Work in a place where we are like a good family and there are always CUTE puppies!

Some daily duties of a Key Holder are :

Welcoming customers into the store, engaging, treating the pets that are visiting, providing excellent customer service

Training staff in protocol and procedures

Directing and delegating to our staff daily

Staying knowledgeable about our range of pet food and supplies

Explaining to customers the best products for their animals' needs

Recommending related products to increase customers' options and enrich the shopping experience

Accepting and processing orders, operate the POS register, and resolving customer return-issues

Promoting special sales, offers, and awareness of store loyalty program

Performing day-to-day cleaning and tasks as assigned

Daily reporting and email correspondence

We look forward to hearing from you soon!

This position is currently accepting applications.

Salary : $18

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What are the responsibilities and job description for the Retail Key Holder at Local Pet Store position at T R Warner Ent Inc?

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