Human Resources Advisor

The Role:

Reporting to the Manager, Human Resources, the Human Resources Advisor (HRA) works in partnership with other Human Resources Centre of Excellence teams and provides professional human resources services and advice to store management in areas including but not limited to talent acquisition, compensation & benefits, employee relations, employee engagement, learning and development, and performance management. The job incumbent functions as a change agent, communicating proactively between our Human Resources Centre of Excellence, store management, and employees, and delivering value-added services to the Company.

Major Responsibilities:

• Working closely with the Talent Acquisition team, HRA participates in and administer major activities of the full talent acquisition cycle for the designated stores, from manpower needs to new employee on-boarding and orientation.
• Working closely with the Employee Relations team, HRA organizes/hosts periodic staff forums and maintain communication amongst all stakeholders, support employee disciplinary and grievance case handling, deal with workplace health and safety issues including workplace inspection, injury reporting, claim management and return-to-work, conduct exit interviews, etc.
• Working closely with the Compensation & Benefits team, HRA supports the administration of various employee benefits plans/programs, employee performance review, annual salary review, employee attendance and leave, and provides/verifies data required for payroll processing.
• Keep track of and follow up on employee probation, expiration of contract and work permit, employee movements including transfer, promotion/demotion, pay change, etc.
• Answer employee inquiries relevant to human resources related issues; support the filing of benefits claims, W-2 tax form, employment certification, etc.
• Maintain proper filing of human resources related documents; support employees and store management in using the human resources system for staff management.
• Ensure human resources policies are properly understood and adhered to; provide appropriate guidance and interpretation as and when required; contribute to the improvement of employee and management relationship; help building employee morale.
• Perform any other duties as assigned; participate and support human resources projects.

Knowledge, Skills and Ability Requirements:

• A Bachelor’s degree in business administration, human resources management, or related disciplines; a human resources designation is an asset
• 3-5 years’ human resources generalist experience, preferably in the retail industry
• Working knowledge in multiple human resources disciplines, such as talent acquisition, compensation & benefits, employee relations, diversity & culture, performance management, etc.; familiar with relevant state employment laws
• Excellent communication and interpersonal skills in English; knowledge of Mandarin/Cantonese or Spanish an advantage
• Strong analytical and problem-solving skills; able to work independently and under minimum supervision
• Good office/computer skills in processing documents and filing

Shifts & Travel:

• 5 days’ work week (Monday to Friday)
• Long hours and/or weekend work required occasionally
• Travel between designated stores and headquarter required

About T&T

T&T Supermarkets is marking over 30 years as Canada’s favorite Asian grocery store and recently announced the first store location in the United States. Our growth into the US offers great opportunities within our first US flagship store, set to open in 2024 in Bellevue, Washington in the Marketplace at Factoria, spanning 76,000 sq.ft. and will stand as the largest Asian specialty supermarket in Washington state.

We have additional plans for growth and will also be establishing a regional office in the greater Los Angeles area to grow T&T Supermarket’s vendor base with American food suppliers.

Our founders, Cindy and Jack Lee, created a shopping experience born out of a passion for providing easy access to Asian groceries. Name after their daughters, Tina & Tiffancy, T&T started as a family-run business and today, with over 6, 700 staff and 33 stores nationwide (and counting), we created a people-oriented and purpose driven culture to prioritize the best experience for our staff and customers.

We are more than a supermarket; we’re a culinary hub with an in-store kitchen and bakery, offering fresh food so you don’t have to cook every meal. Our mission is to help families connect and create lasting traditions through the joy of food.

Benefits

• Competitive Wages
• Discretionary Bonus
• Paid Holiday Leave
• Generous Paid Time Off (Annual Vacation, Sick, Marriage, Bereavement)
• Medical, Dental & Vision Care
• Life & AD&D Insurance
• Employee Assistance Program
• 401(k) Retirement Plan
• Paid Training
• Long Service Award
• Staff Recreation Activity

*Conditions Apply

Job Type: Full-time

Pay: $50,000.00 - $69,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you able to work on site during regular working hours?
• Are you able to travel within North America?
• Do you have experience working in the retail industry in a human resources role?

Education:

• Bachelor's (Preferred)

Experience:

• Human resources: 3 years (Required)

Language:

• Chinese (Preferred)
• Spanish (Preferred)
• English (Required)

Ability to Relocate:

• San Jose, CA 95129: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $69,000