What are the responsibilities and job description for the Laboratory Associate position at TÜV Rheinland North America?
Joining TÜV Rheinland means working for one of the world’s leading testing, inspection, and certification service providers with more than 20,000 employees globally. Our employees are our most important asset. That is why we invest in their development and offer competitive pay, multiple health insurance plan options, and a 401(k) with up to 6% company match. At the same time we live an international, team-oriented culture characterized by respect, collegiality and openness. This enables our employees to develop their potential, apply new knowledge and methods directly - and plan a long-term career with real opportunities for advancement.
SUMMARY:
Process incoming product samples for testing, collaborate with Production Coordinator and Laboratory Technicians to ensure samples are documented according to internal procedures and expectations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Knowledge, Skill, & Abilities
As a global business, TUV Rheinland North America relies on diversity of culture and thought to deliver on our goal of Creative People, Practical solutions serving our client needs, and ensures nondiscrimination in all programs and activities in accordance with Title VI and VII of the Civil rights Act of 1964. We continuously seek talented, qualified employees in our world-wide operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. TUV Rheinland North America is proud to be an Equal Employment Opportunity/ Affirmative Action Employer/ Federal Contractor desiring priority referrals of all protected veterans for job openings.
SUMMARY:
Process incoming product samples for testing, collaborate with Production Coordinator and Laboratory Technicians to ensure samples are documented according to internal procedures and expectations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Receive and open packages.
- Confirm that the customer is in our system, otherwise alert the Production Coordinator
- Confirm samples received match samples expected, notify Production Coordinator if samples are missing.
- Notify proper personnel if unexpected or other materials / product were received.
- Document damaged samples with photographs and submit to the Production Coordinator
- Photograph samples as required for production.
- Create the project file and upload sample photos using the IAN, SKU, or style number.
- Create the project in ComPASS
- Upload all documentation and internal files in ComPASS including, if required, test application.
- Provide samples to the lab technicians to develop quotes.
- Ship out packages as needed.
- Perform other duties as assigned.
Knowledge, Skill, & Abilities
- Computer skills: Microsoft Office suite, including Excel and Outlook.
- Ability to work under pressure, carry out urgent requests, and meet deadlines.
- Must be articulate, professional, and customer service oriented.
- Cultivate and maintain relationships with technical and non-technical staff.
- Minimum high school Diploma or equivalent.
- No previous experience is required.
- Interpersonal skills to influence action and meet deliverables.
- Office and laboratory environments
- Work may include standing or sitting for long periods of time
- Lifting associated with shipping and receiving, up to 50 lbs
- Manual efforts may be required to process some samples
- Laptop or Desktop
As a global business, TUV Rheinland North America relies on diversity of culture and thought to deliver on our goal of Creative People, Practical solutions serving our client needs, and ensures nondiscrimination in all programs and activities in accordance with Title VI and VII of the Civil rights Act of 1964. We continuously seek talented, qualified employees in our world-wide operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. TUV Rheinland North America is proud to be an Equal Employment Opportunity/ Affirmative Action Employer/ Federal Contractor desiring priority referrals of all protected veterans for job openings.
