What are the responsibilities and job description for the Customer Support Specialist- Bilingual in Spanish position at TA Cabinetry?
About Us:
TA Cabinetry is a leading provider of high-quality cabinetry solutions, committed to delivering exceptional products and customer service. We are looking for an Office Support Specialist to join our team and help maintain efficient office operations.
Job Overview:
As an Office Support Specialist, you will play a key role in ensuring smooth day-to-day operations. You’ll assist with administrative tasks, customer communications, and internal coordination to support our team and clients.
Responsibilities:
- Administrative Support: Handle phone calls, emails, and office correspondence.
- Data Entry & Organization: Maintain accurate records of customer orders, invoices, and documentation.
- Customer Assistance: Provide information, process orders, and address inquiries from customers.
- Scheduling & Coordination: Assist in scheduling deliveries, meetings, and internal workflow.
- Market & Product Research: Gather and organize information on competitors, pricing, and customer preferences.
- Office Management: Keep office supplies stocked, organize files, and maintain a clean workspace.
- Support Sales & Operations: Help with order processing, follow-ups, and communication with suppliers.
Qualifications:
- Must be bilingual in Spanish and English
- Strong organizational and multitasking skills.
- Proficiency in Microsoft Office and Google Suite.
- Excellent communication and problem-solving abilities.
- Ability to work in a fast-paced environment.
- Prior experience in an administrative or office support role is preferred.
- Knowledge of cabinetry or home improvement industry is a plus but not required.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: No less than 40 per week
Shift:
- Day shift
Ability to Commute:
- Columbus, OH 43228 (Preferred)
Ability to Relocate:
- Columbus, OH 43228: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20