What are the responsibilities and job description for the Quality Internship (Summer 2025) position at TA Dispatch?
Job Description
Job Description
Company Description
TA Services has been the premier integrated solutions provider for Freight Brokerage, Managed Transportation, Warehouse and Fulfillment, and Cross Border Logistics needs since 1986.
Company culture is intentional here at TA Services and our core values help guide us in the cultivation of that culture. We know how important it is to join a company where you feel valued and are given opportunities for advancement. That is why we give everyone the tools and training to reach their full potential! If you think TA Services could be a home for you, take a look at our five core values to check if your values align with ours :
People First – Our people come first. We take pride in working together to create sustainable relationships.
Service – Service is at the core of what we do and who we are. We are honest in our approach, genuine in our care, and thoughtful in our execution.
Safety – Not silent nor second. Safety is engrained in our people, processes, and daily operations.
Results – We create value-driven solutions that deliver extraordinary results.
Innovation – Continuously adapting, we encourage great ideas to create solutions that matter.
Job Description
The Quality Intern will be introduced to the day-to-day operations of a warehouse environment while working closely with the operations team and continuous improvement engineers. This internship involves supporting quality inspections, monitoring inventory for defects, and assisting in the implementation of quality control processes. The intern will collaborate with warehouse staff to identify and resolve quality issues, maintain accurate records, and contribute to continuous improvement initiatives. This role offers hands-on experience in quality assurance within a fast-paced warehouse environment, providing valuable insight into operational excellence and product compliance.
Key Responsibilities
- Participate in daily warehouse operations and gain an understanding of processes across different departments.
- Analyze and identify root causes of any quality issues raised by customers, contributing to issue resolution.
- Attend Dojo meetings and technical discussions to stay informed of key warehouse initiatives and quality improvements.
- Assist in writing and updating technical documentation for warehouse processes across multiple client sites.
- Develop JOT forms to digitize audits and checklists, ensuring smooth and efficient audit processes.
- Collaborate with the Quality Manager to address Corrective Action Requests (CAR) from customers, ensuring that the root causes of quality defects are identified and resolved.
- Communicate professionally with customers to understand and address any quality concerns or defects.
Qualifications
Tools & Systems
JIRA, JotForms, CAD, and Office 365
Computer, phone, high-speed internet, and other standard office tools.
Education & Qualifications
Working Conditions
Additional Information
All your information will be kept confidential according to EEO guidelines.
