What are the responsibilities and job description for the Assistant Manager position at TA Travel Center?
Assistant Managers play a key role in supporting the General Manager in the day to day operation of the business. The Assistant Manager is responsible for managing the operation of the location in the General Manager’s absence. This role is responsible for training, coaching and driving team member performance. If you are a high energy, outgoing person who loves to work as part of a team, this job is for you! Responsibilities involve providing friendly and professional service to our guests, preparing our products and assisting to keep the store tidy and well presented. Supports the General Manager in developing an exceptional guest experience and a working environment that promotes engagement and living the Company values.
Responsibilities: 1. Assist the GM with managing the team’s guest service focus – ensures that all guests are greeted in a friendly manner to make them feel welcomed and appreciated. 2. Assist the GM with operational efficiencies with transactions, location appearance and sanitization, and appropriate stock levels. 3. Assist the GM with the selection, training and coaching of new Team members. 4. Assist with counter, dining room, drive through team and food preparation and food safety, executing Company processes 5. In GM’s absence, complete Manager’s reports, product ordering and banking as needed. 6. Lead by example in execution of Company values, programs, processes and policies. 7. Coach team to achieve desired service time, quality and accuracy standards, supervising and coordinating work of co-workers in a fair and consistent manner. 8. Provide feedback, coaching and direction to fellow team members, assuming role of Shift lead in GM’s absence, reporting performance issues to GM for appropriate handling. 9. Make safety a priority within the location for guests and team members. 10. Perform other duties as assigned at the discretion of the GM. 11. Must be able to perform the essential functions of this position and be able to fill in on any work station with or without reasonable accommodations.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
