What are the responsibilities and job description for the Store Manager position at TA Travel Center?
Overview
We are seeking dedicated and dynamic Store Managers to lead our retail team. The ideal candidate will be responsible for overseeing daily operations, driving sales performance, and ensuring exceptional customer service. This role requires strong leadership skills, a passion for retail, and the ability to foster a positive work environment. As a Store Manager, you will play a crucial role in training and developing staff, managing inventory, and maintaining store standards.
Responsibilities
- Lead and supervise store operations to ensure efficient workflow and high-quality customer service.
- Train, develop, and mentor team members to enhance their skills in sales management and customer engagement.
- Manage inventory levels effectively, ensuring stock availability while minimizing excess.
- Implement sales strategies to meet or exceed store targets and drive profitability.
- Maintain a clean and organized store environment that aligns with company standards.
- Handle customer inquiries and complaints with professionalism and effective phone etiquette.
- Monitor employee performance and provide constructive feedback to promote growth.
- Schedule staff effectively to optimize time management within the team.
- Foster a multilingual environment to cater to diverse customer needs.
Experience
- Proven experience in retail management or supervisory roles is preferred.
- Strong background in sales management with a track record of achieving targets.
- Experience in training development and mentoring staff is highly desirable.
- Proficiency in inventory management practices is essential.
- Excellent customer service skills with the ability to engage positively with customers.
- Effective time management skills to prioritize tasks efficiently.
- Multilingual abilities are a plus, enhancing communication with diverse clientele.
Join our team as a Store Manager where your leadership will make a significant impact on our success!
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
