What are the responsibilities and job description for the Bartender position at TABACALERA USA Inc.?
Role Purpose
The Bartender is responsible for delivering cultivating strong guest relationships and delivering operational excellence of a Casa de Montecristo location, as part of a team that achieves high standards of results.
Key Responsibilities
While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles. The employee is occasionally exposed to wet and/ or humid conditions. The noise level in the work environment is usually moderate.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance and stoop, kneel or sit; the employee must frequently lift and/ or move up to 35 pounds. Specific vision abilities required by this job include the ability to adjust focus.
The Bartender is responsible for delivering cultivating strong guest relationships and delivering operational excellence of a Casa de Montecristo location, as part of a team that achieves high standards of results.
Key Responsibilities
- Provide a world-class guest experience in the bar, restaurant, smoking lounges and overall location through exemplary service and selling skills. Serves as a Casa de Montecristo brand ambassador.
- Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information.
- Demonstrate a tenacious drive for results. Accountable for becoming a trusted, successful expert in the bar and consistently work as part of a team to exceed sales and KPI goals.
- Develop and maintain strong knowledge of Casa de Montecristo products.
- Assists in the complete operations of the store, including accurate pouring, stock control and product maintenance.
- Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner.
- Follows all Casa de Montecristo policies and standard operating procedures (SOPs) as well as state and local regulations.
- Maintains visual and cleanliness standards to support the brand image. Ensures a comfortable, responsible and safe environment.
- Other duties as assigned
- Passionate and persistent about a delivering a stellar guest experience.
- A track record of meeting challenging sales and operational goals
- Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.
- Strong communicator with a professional presence to build relationships with guests and coworkers.
- Previous bartending experience required.
- POS and/or computer skills needed
- Knowledge of wine, liquor and spirits. Bartender certification a plus (or required if applicable)
- Ability to work a flexible schedule (night, weekends, holidays)
- Exceptional interpersonal skills
- Hands on team player with a strong work-ethic
- Maintain license and certifications as required by state.
While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles. The employee is occasionally exposed to wet and/ or humid conditions. The noise level in the work environment is usually moderate.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance and stoop, kneel or sit; the employee must frequently lift and/ or move up to 35 pounds. Specific vision abilities required by this job include the ability to adjust focus.
