What are the responsibilities and job description for the Hospitality Specialist position at Table Mountain Casino Resort?
Job Summary
The Bartender will be responsible for delivering exceptional customer service while preparing and serving cocktails and other beverages at Table Mountain Casino Resort. This role requires a high level of skill and attention to detail, as well as excellent communication and interpersonal skills.
Key Responsibilities:
- Prepare and serve a variety of cocktails and other beverages to high standards.
- Greet customers, take orders, and respond to their needs in a prompt and courteous manner.
- Maintain a clean and organized workspace, adhering to health and safety regulations.
- Upsell drinks and merchandise to increase revenue.
- Collaborate with colleagues to achieve sales targets and improve customer satisfaction.
Requirements:
- High school diploma or equivalent required.
- Minimum 2 years' experience in the food and beverage industry, preferably in bartending.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and maintain a professional demeanor in a fast-paced environment.
- A valid ABC certificate of safe alcohol server training is required.