What are the responsibilities and job description for the Sales & Support Associate position at Tabletop Tycoon?
Tabletop Tycoon is currently seeking a diligent Sales & Support Associate to join our Front of House team.
To apply, visit https://www.tabletoptycoon.com/pages/careers
603-401-0794. 154 Harvey Road, Londonderry NH 03053
Description of Duties:
- Keep clear and current daily for all front of house correspondence.
- Respond quickly and effectively to inquiries from our support tickets.
- Respond quickly and effectively to inquiries from retail, wholesale, and localizer customers.
- Proactively reach out to customers to localize our entire catalog of games, to sell our product worldwide, and to maintain excellent relationships with our customers.
- Check-in monthly with every wholesale customer on stock levels and sales, and capture that data for the sales process.
- Proactively reach out to wholesale customers across the globe to keep our products available for customers worldwide.
- Manage sales and inventory levels on multiple platforms for direct-to-consumer sales (Examples: Shopify, Amazon, TCGPlayer, etc).
- Consider and propose new channels and opportunities to explain our wholesale and direct-to-consumer sales opportunities.
- Travel to conventions to promote brands and sell products. Travel is anticipated to be between three to four (3-5) shows each year.
This is a full-time, five-day-a-week, hourly position, located in New Hampshire. Our office hours are 8:00-17:00 Monday through Friday with a one-hour unpaid break at 13:00.
An ideal candidate will have most of the following attributes:
- Experience in Sales, Customer Service and various online sales channels
- A dauntless work ethic and the ability to exercise excellent professional judgment on a variety of projects and content
- Adaptable and able to internalize and take action on a vast amount of information
- Positive team player energized by face-to-face communication and the camaraderie of working with our team to achieve tangible results
- Extremely helpful, resourceful, and self-motivated with a strong drive to learn and better themselves
- Highly organized, detail oriented, and eminently responsible
- Technologically savvy and especially comfortable with spreadsheets and G Suite
- Excellent communication and follow up skills, especially in person and via phone and email
- Sincere alignment with our company values
For more information about our benefits package, please visit www.TabletopTycoon.com/careers. We encourage you to browse our website to find out more about our mission, team, and values.
Tabletop Tycoon is a small-but-growing independent game publisher nestled in New Hampshire. We craft and publish games as Starling Games, Victory Point Games, Sparkworks, and Flying Meeple, and we make awesome dice as PolyHero. We also share the joy of tabletop games through our giving initiatives including donating tens of thousands of games to Toys For Tots®. We create and evolve best-in-class professional practices to make games, sell games, and give games.
We make the world better, one game at a time.
Tabletop Tycoon, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. If you require reasonable accommodation for completing this application, interviewing, or otherwise participating in the employee selection process, please contact 603-401-0794.
