What are the responsibilities and job description for the Restaurant Shift Manager Position position at Taco Bell-Hampton Cove?
Key Responsibilities: As a Shift Manager, your primary focus will be on leading your team to success, ensuring that customers receive an exceptional dining experience, and maintaining high levels of quality, service, and cleanliness.
Key Performance Indicators (KPIs): Your KPIs will include:
- Shift accuracy and efficiency – ensuring that all orders are fulfilled promptly and accurately.
- Customer satisfaction – maintaining high levels of customer satisfaction through effective communication and problem-solving.
- Team engagement and morale – fostering a positive and productive work environment.
- Safety and security – maintaining a safe and secure working environment for employees and customers.
Requirements: To excel in this role, you must have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service. You should also be able to multitask, work effectively under pressure, and maintain a clean and safe working environment.
