What are the responsibilities and job description for the Shift Lead position at Taco Bell - Plover?
Shift Lead Role
As the Shift Lead, you will be responsible for overseeing daily operations during your assigned shift. You will be the first point of contact for resolving issues and ensuring customer satisfaction.
You will work closely with team members to maintain a positive and productive work environment.
When the manager is not present, you will be responsible for making key decisions and taking charge of the team.
This role requires strong leadership and communication skills, as well as the ability to multitask and prioritize tasks effectively.
Key Responsibilities:
- Oversee daily operations during assigned shifts
- Resolve customer complaints and concerns in a professional and timely manner
- Maintain a positive and productive work environment
- Work closely with team members to achieve goals and objectives
- Make key decisions and take charge of the team when the manager is not present
