What are the responsibilities and job description for the Operations Manager position at Taco Bell?
Job Title: Operations Manager
Taco Bell is a leading Mexican-inspired quick service restaurant brand that fuels innovation and passion in the food industry.
About the Job:
The Assistant General Manager partners with the Restaurant General Manager to manage a Taco Bell restaurant within company policies and guidelines. This individual performs hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
Key Responsibilities:
- Building a Strong Team: The AGM drives culture, problem solves, resolves conflicts, communicates, and motivates to drive results through others.
- Recruiting and Developing Talent: This role recruits and equips high-quality operators to deliver great customer experiences.
- Leading Performance Management: The AGM leads the performance management process for all employees in their restaurant.
- Fueling Brand Performance: By leveraging culture and people capability, this role fuels brand performance.
Day-to-Day Operations:
- Executing Marketing Programs: Ensure complete and timely execution of corporate & local marketing programs.
- Ensuring a Safe Environment: Ensure a safe working and customer experience environment.
- Scheduling and Ordering: Control day-to-day operations by scheduling labor and ordering food and supplies.
- Monitoring Performance: Monitor restaurant Speed with Service (SWS) performance and provide coaching to unit management teams.
- Analyzing Sales and Inventory: Analyze sales, labor, inventory, and controllables on a continual basis and coach on corrective action to meet or achieve margin and sales growth targets.
