What are the responsibilities and job description for the Restaurant Operations Manager position at Taco Bell?
Job Summary:
The Restaurant General Manager is responsible for leading the restaurant team to deliver exceptional customer experiences, drive sales growth, and maintain high operational standards. This role requires a strong leader who can motivate and develop their team to achieve business objectives.
Key Responsibilities:
- Customer Satisfaction: Maintain fast, accurate service, positive guest relations, and ensure products meet company quality standards.
- Financial Performance: Develop and drive the restaurant annual operating plan, analyze sales, labor, and inventory, and take corrective action to meet or achieve margin and sales growth targets.
- Operations: Ensure facilities and equipment are maintained to company standards, monitor inventory, food preparation, and order fulfillment daily, and establish restaurant speed with service targets.
- Human Resources: Direct all restaurant-level HR activity, including crew hiring decisions, performance management, compensation, and employee relations issues.
Requirements:
- High school diploma or GED.
- Supervisory experience in a food service or retail environment.
- Ability to maintain financial controls and coach and train hourly employees.
- Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
What We Offer:
Taco Bell offers a competitive salary, benefits package, and opportunities for career growth and development.
