What are the responsibilities and job description for the Shift Manager position at Taco Bell?
Job Summary:
The Shift Manager is a key role within our restaurant team, responsible for ensuring seamless customer service and maintaining high standards of product quality and food safety. This position plays a critical role in driving excellence in customer service, maintaining company standards, and reviewing food handling procedures.
Key Responsibilities:
- Drive customer satisfaction by maintaining fast, accurate service and ensuring products meet company quality standards.
- Conduct regular food safety audits and provide coaching and feedback to crew members on customer service, product quality, and speed of service.
- Share responsibility with management for cash procedures, including bank deposits, making change, and verifying drawers.
- Conduct daily inventory, complete shift-to-shift food safety audits, and set up daily control sheets.
- Monitor inventory, food preparation, and order fulfillment to ensure adherence to company standards.
- Provide ongoing coaching and feedback to crew members and provide hands-on training in the Learning Zone.
Requirements:
The ideal candidate will have excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment. They will be responsible for maintaining a clean and safe working environment, adhering to company policies and procedures, and promoting a positive and inclusive team culture.
