What are the responsibilities and job description for the Assistant General Manager position at Taco Mama?
CLIENT SUMMARY
Taco Mama is a fast-casual Taqueria, that over the years has grown into a grass roots cult following, known for serving delicious food with genuine hospitality, in a vibrant and fun atmosphere. Our spirit is, people helping people, and a mission of quietly supporting nonprofit and community organizations. Taco Mama is passionate about creating delicious food and margaritas and developing people into strong leaders and operators. Our Leadership Team takes a lot of pride in helping people achieve their professional goals, as well as, continuing to create growth opportunities for their future. Taco Mama’s philosophy is to keep it simple and use the best ingredients possible to serve delicious tasting food with genuine service at a very high level. Taco Mama is continuing to expand, and now has 25 locations in the Southeast! Join this growing brand whose values are integrity, positive attitude, strong work ethic, people-focused, genuine service, and servant leadership.
POSITION OBJECTIVE
Taco Mama Birmingham is seeking a Assistant General Manager to join their leadership team and take ownership of the restaurant. Assistant General Managers [AGM’S] at Taco Mama are expected to be leaders. "A manager can steer the ship, but it takes a leader to chart the course”. As the leader, this person will set the tone with positive energy to start the day with the team and guests. The expectation is to be accountable, responsible, and passionate about your work in leading and developing your team. Every day is a new opportunity to get better, so daily this person should reflect, evaluate, and make notes to improve; and then enjoy life away from work, so they can come back the next day with a plan to achieve excellence. This person must possess a genuine love for people, great food, and have a passion for developing others. The AGM shares responsibility for the overall profitability of the restaurant and the overall satisfaction of guests and team members.
POSITION KEY RESPONSIBILITIES
- Hiring the right talent; identifying talent in the market based on integrity, positive energy, skills and work ethic
- Organization and proactive planning; your shift/day/week/month to lead an above and beyond experience for the team member and the guest
- Being a detailed and frequent communicator; communicate expectations clearly and early
- Training, teaching and coaching; the ability to teach and show the small details that are key in performing the task at a high level
Inspect what you expect; praise in public (high fives) and coach in private
- Holding a team of 40 accountable
- Showing your team appreciation and celebrate excellence
- Inventory, ordering, scheduling, payroll and other administrative tasks
SKILLS & EXPERIENCE NEEDED
- College degree preferred, not required
- 4 years of food & beverage/hospitality experience required
- Possess a genuine love for people
- Positive, hard working, and honest
- Strong leadership skills; passion to develop and train others
- Ability to be empathetic while also holding others accountable
- Values loyalty, honesty, and integrity
- Prioritizes team building, coaching, and problem solving
- Results driven; observant, strategic thinking
- Strong communicator
- Highly organized; detail oriented
