System and Cloud Services Administrator/Developer

Located in the scenic Puget Sound area with Mount Rainier in the distance, Tacoma is the third largest city in Washington State with a thriving and diverse community of over 200,000 residents. Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses.   In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution.  

 To grow our workforce, we are seeking creative, collaborative faculty who are reflective of the diverse community we serve. Tacoma Community College is a public Associate- and Bachelor’s-granting institution that serves a student-body of approximately 10,000 students.  Our students are 48% students of color, 60% female, and have a median age of 26.  We embrace our identity as a community college.   Our faculty are engaged in innovative work to improve student retention and program completion, and community success.   According to the Community College Survey of Student Engagement, TCC ranks high on measures of active learning and academic challenge, thanks to our creative and scholarly faculty.  

We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, neurodivergent people, and the LGBTQIA2 community. To this end, TCC seeks applicants who:

• Value intellectual curiosity and innovative teaching.
• Welcome difference and model respectful interaction with others.
• Recognize and honor the important role that diversity brings to an educational community.
• Have experience teaching or doing research in Native/Indigenous communities.
• Are committed to educating a racially and socioeconomically diverse student population.
• Are committed to teaching in a community college setting.
• Care deeply about student success.
• Intentionally support and promote efforts related to equity, diversity, and inclusion.
• Honor TCC’s mission promoting equitable access to educational opportunities.
• Reflect the diversity of our community.

Position Summary
This position administers the TCC Azure and M365 tenant. Duties include administering and configuration of Exchange Online, SharePoint Online, M365 user maintenance, licensing, spam policies, cloud certificates, content search, security settings, Azure SSO, conditional access policies, auditing change and sign-in logs, and overall global settings.

PowerShell is used extensively in this position. Daily scripts are run to add new student and staff accounts, create new security and distribution groups, add and remove members from groups, and several other maintenance tasks. PowerShell is also used frequently to administer and make changes in M365, Exchange Online, and Azure Graph.

• Administer M365 which includes mailboxes, calendars, licensing, reporting, researching security policies, investigating and mitigating compromised accounts, monitor synchronization of Azure AD accounts
• Administer SharePoint Online which includes site creation, creating document libraries, applying complex permissions
• Administer online and on-premise Exchange
• Provide advanced PowerShell scripting 
• Perform on-premise Active Directory updates which includes account creation, adding proxy email addresses, creating distribution lists, etc. 
• Monitor email spam filter and adjust configurations as needed

M365/Email administration

• Ensure licensing is applied correctly to all accounts through PowerShell scripting or manual investigation
• Troubleshoot inbox, calendar, licensing, and all other Microsoft offered applications
•  Global administration for M365 tenant and all included applications
• Maintain group-based licensing and monitor license usage

Exchange Online

•  Create rules for content filtering, email routing, etc.
•  Run message traces for email flow investigation
• Do content searching for litigations or other record requests
•  Maintain spam filter configuration
• Configure and modify policies
• Create and modify mail flow scenarios

SharePoint Administration

• Create SharePoint content libraries
• Assign permissions to SharePoint and OneDrive to regulate access
• Administer SharePoint settings for campus

Azure Administration

• Create and administer all SSO through Azure
• Policy configuration such as MFA and other global settings for tenant
• AD Connect for maintaining consistent syncing from on-premise AD to Azure
• Monitoring and reporting tenant health and security
• Review account logins for troubleshooting and investigation of compromises
• Conditional access polices for blocking IPs and various foreign countries from log in
• Configure application registrations in Azure for allowing SMTP and secure access
• Provide administrator approval for application integration requests

Duties of the position require knowledge, skills and abilities:

• Advanced knowledge of PowerShell and ability to write complex scripts
• Write scripts and schedule tasks to create student and staff accounts, services accounts, create groups and assign members, and several other daily jobs
• Perform maintenance tasks for M365, Azure, and local processes
• Query information and supply reports from Active Directory, Exchange, M365, and Azure

Conditions of Employment:

• Successful completion of a criminal history background check

 Only applications including all requested materials will be reviewed. 

Complete application packages must include the following:

1. Tacoma Community College online application form.
2. Resume and cover letter - In your cover letter, describe how your background and experience align with the responsibilities for this position. 
   
   

Terms of Employment 
This full-time, overtime-eligible classified position is scheduled to work Monday - Friday 8:00am-5:00pm.  The salary is $8,495 — $9,612 monthly. Must be available occasional evenings, nights, and weekends as needed. Summer schedule may vary to four 10-hour days. Flexibility is required to meet the needs of the department. Tacoma Community College offers a comprehensive healthcare benefits package for you and your dependents including medical, dental, and vision insurance. Life and long-term disability insurance plans; vacation, sick, and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: https://www.tacomacc.edu/about/employment/. Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by the National Student Clearinghouse. International degrees must be evaluated by a credential evaluation service.  

Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055; Kathryn Held, Section 504 Officer, Building 7, 253-566-5328. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.

Salary : $101,940 - $115,344