Equine Veterinary Receptionist - Full Time

Join Our Front Office Team!

Are you a horse enthusiast who thrives in a dynamic environment? Our front office is the heart of the action—some days feel like Grand Central Station, while others are as peaceful as a library. If you enjoy juggling logistics, chatting with fellow equestrians, staying organized in a fast-paced setting, and spending plenty of time at a computer (while surrounded by an awesome team), we’d love to hear from you!

Tacoma Equine Hospital's team consists of veterinarians, veterinary assistants, and office staff who all share a passion for providing quality, top-notch care for horses from all walks of life. We are a full-service, multi-doctor veterinary practice offering ambulatory and clinical appointments as well as 24/7 emergency service throughout South Puget Sound.

Our front office team oversees the day-to-day relations with our clients. Duties include:

• Providing exceptional support to the veterinary team.
• Reception (answering phone calls & emails).
• Scheduling & coordinating appointments.
• Maintaining client communications and records.
• Accounts maintenance.
• Payment processing.
• Mail and shipping service.
• Promoting the practice.
• Maintaining the office.

Our Ideal Candidate has:

• Horse experience and knowledge; experience in the veterinary field preferred.
• Excellent attention to detail & a great attitude.
• The ability to adapt to a changing schedule and work well under pressure.
• Proficiency in Microsoft Office; experience with ezyVet preferred.
• Prior customer service experience with excellent verbal and written communication skills.
• The ability to professionally manage all phone calls, sit and type for long periods of time, and carry up to 50 pounds for a short distance.

Compensation & Benefits Package:

• Wage: $18-20 per hour for Receptionist Level 1, dependent on qualifications and experience. (Applicants with previous veterinary reception and horse experience may be considered for a higher level and wage dependent on proficiencies.)
• Accrued paid vacation at a rate of 1 hour for every 52 hours worked in the first year after which the accrual increases to 1 hour for every 26 hours worked.
• Accrued paid sick leave in accordance with WA state law.
• Participation in Team Incentive Bonus program.
• Discounted veterinary services.
• Uniforms.
• Eligible to enroll in medical, vision & dental insurance, life and AD&D insurance, critical illness coverage, accident coverage, short- and long-term disability, and legal coverage.
• 401K plan.

Shift & Schedule:

• Monday - Friday, 8:45 am - 5:15 pm with a 30 min lunch break

How to apply:

Complete the online application questions, upload a resume, and provide a cover letter detailing your relevant customer service and horse experience. Resumes received without completion of the application or a cover letter will not be considered.

Tacoma Equine Hospital is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Applicants may be subject to a background check.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Uniform allowance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Did you include a cover letter? (Applications without a cover letter will not be considered)

Education:

• High school or equivalent (Required)

Experience:

• horse: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $18 - $20