Front Desk Specialist Wound Healing

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE:: 0.01, Shift: : Day, Schedule: Day

Position Summary

The Front Desk Specialist for Wound Healing performs a wide range of administrative support functions to facilitate of the daily operations of the Wound Center to include: reception, patient scheduling, registration, referral coordination, insurance verification, processing billing information, charge entry, payment posting, batch balancing, cash reconciliation/balancing, etc. The Specialist operates as the initial contact for patients and guests of the Center serving as the primary information resource for referrals and insurance plan guidelines. The incumbent provides exceptional customer service, and presents a professional appearance and manner at all times to positively represent the department.

Requirements

• High school graduate or equivalent preferred
• Two (2) years previous clerical experience
• One (1) year of experience working with insurance company, referrals or patient access matters
• Experience with CPT and ICD-10 coding, preferred
• Vocational training in medical front office desired

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Belonging: We work to create a true sense of belonging for all our caregivers
• Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
• Market leadership: Washington state's largest community-based, locally governed health system
• Employee-centric: Named Forbes “America’s Best Employers by State” in 2023
• Technology: "Most Wired" health care system 15 years in a row
• Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $18.56 - $26.72 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.