Demo

Branch Manager

Tacoma Screw Products
Kirkland, WA Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/8/2025

Job Description :

Tacoma Screw Products is a distribution company that sells industrial supplies, fasteners and tools to contractors, small and large businesses and individual retail customers since 1946.

We have a unique blend of Wholesale and Retail Customers. Because of this, are not open during the typical 'Retail Hours'. We are closed on nights, Sunday, and Holidays.

Summary : Manages retail store engaged in selling fasteners, tools and shop supplies by performing the following duties personally or through staff. The managers of our stores are working managers, they are expected to be out on the sales floor working with customers and giving feedback to employees.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Plans and prepares work schedules and assigns employees to specific duties using good work flow management.
  • Trains new staff on computer using SX.e
  • Maintains superior store appearance organization, cleanliness, merchandising, etc.
  • Responsible for building maintenance.
  • Reviews, corrects and submits time clock information for payroll. Records and approves leave time for staff in the timekeeping system. Coordinates backup for absent staff.
  • Supervises employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily record of transactions for Accounting, or performs work of subordinates, as needed.
  • Responsible for tracking and maintaining proper inventory levels for the branch store.
  • Ensures compliance of employees with established security, sales, and record-keeping procedures and practices.
  • Responsible for employee compliance with company’s seasonal dress code.
  • Conducts performance evaluations for branch staff and documents performance issues.
  • Actively and effectively promotes product knowledge improvement including application, features, and benefits of existing and new products.
  • Answers customer's complaints or inquiries.
  • Ensures the store is locked and secure.

Experience and Skills :

Required Skills / Experience

  • High School Diploma or GED
  • At least 2 years of retail / counter sales experience in an industrial setting
  • Solid math, verbal, and written communication skills
  • Computer literacy
  • Exceptional skills in sales, customer service, and time management
  • Proven ability to lead a team
  • Preferred Skills / Experience

  • Proficient with SX.e
  • Previous experience with leading a team
  • Physical Requirements :

  • Must be able to move quickly to pull orders and wait on customers
  • Must be able to stand & walk for long periods of time
  • Ability to lift up to 50 pounds and perform the physical demands of this job.
  • Must be able to unload freight and stock shelves
  • Ability to use hands to keyboard for customer orders and to look up inventory
  • Must be able to answer the telephone and take customer orders
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