What are the responsibilities and job description for the Counter Sales position at Tacoma Screw Products?
Job Description : A day in the life :
Our Counter staff will assist customers with the selection, application, and purchase of a wide variety of fasteners, industrial hardware, tools, and maintenance and shop supplies. Typical industries include transportation-heavy equipment, maintenance and repair departments, sand / gravel pits, and machine shops.
Counter Sales Associate Responsibilities :
Respond to walk-in and telephone customer inquiries including :
Product knowledge, special product requests, product pricing
Writing and following up on customer special orders
Identifying customers product including clarifying requirements and specs
Locating and retrieving product in the Stockroom
Finalizing transaction, and assisting in the shipment of product if needed
Develops and maintains favorable relationships with new and existing customers
Contributes to the cleanliness of the store and the product presentation standards
Experience and Skills :
Required Skills / Experience
- High School Diploma or GED
- At least 1 year of Retail Experience; preferred in an industrial setting
- Solid math, verbal, and written communication skills
- Computer literacy
- Ability to work independently and within a team
- Must be well organized and self-motivated
Physical Requirements :