What are the responsibilities and job description for the Customer Service/Cashier position at Tacos La Villa Mexican Grill?
Position Description
Fast food cashiers manage all monetary exchanges in the restaurant by taking orders and ringing up transactions, serve as a liaison between the customer, the managerial staff and the kitchen staff, and keep the front area of the restaurant clean and well stocked.
Essential Duties and Responsibilities
Greets all customers politely when they enter the restaurant.
Records customer orders, both at the counter and at the drive-through (if applicable).
Transfers orders to the kitchen to ensure their preparation.
Monitors orders and ensures their prompt delivery.
Helps package food in boxes and bags.
Helps cook food and otherwise works in the kitchen, when necessary.
Up-sells in-store promotions, when applicable.
Listens to and resolves customer complaints, suggestions, and inquiries.
Keeps the counter and dining area neat and clean.
Sweeps and mops the floor regularly.
Restocks napkins, straws, lids, and other supplies in the dining area.
Inventories supplies and goods with supervising manager, when necessary.
Takes money from customers and provides correct change.
Processes credit card and debit card transactions.
Keeps track of a cash drawer and ensures it is balanced at the end of the shift.
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Work Includes
- Evenings
- Weekends
- Holidays
Paid Training:
- Yes
Pay frequency:
- Every other week
Management:
- Store Manager
- Assistant Manager
- Front of the House
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- High stress tolerance -- thrives in a high-pressure environment
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
Salary : $17
