What are the responsibilities and job description for the Customer Service/Cashier position at Tacos La Villa Mexican Grill?
Position Description
Fast food cashiers manage all monetary exchanges in the restaurant by taking orders and ringing up transactions, serve as a liaison between the customer, the managerial staff and the kitchen staff, and keep the front area of the restaurant clean and well stocked.
Essential Duties and Responsibilities
- Greets all customers politely when they enter the restaurant.
- Records customer orders, both at the counter and at the drive-through (if applicable).
- Transfers orders to the kitchen to ensure their preparation.
- Monitors orders and ensures their prompt delivery.
- Helps package food in boxes and bags.
- Helps cook food and otherwise works in the kitchen, when necessary.
- Up-sells in-store promotions, when applicable.
- Listens to and resolves customer complaints, suggestions, and inquiries.
- Keeps the counter and dining area neat and clean.
- Sweeps and mops the floor regularly.
- Restocks napkins, straws, lids, and other supplies in the dining area.
- Inventories supplies and goods with supervising manager, when necessary.
- Takes money from customers and provides correct change.
- Processes credit card and debit card transactions.
- Keeps track of a cash drawer and ensures it is balanced at the end of the shift.
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Work Includes
- Evenings
- Weekends
- Holidays
Paid Training:
- Yes
Pay frequency:
- Every other week
Management:
- Store Manager
- Assistant Manager
- Ops Manager
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- High stress tolerance -- thrives in a high-pressure environment
Job Types: Full-time, Part-time
Pay: From $16.50 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Supplemental Pay:
- Tips
Work Location: In person
Salary : $17
