What are the responsibilities and job description for the Seattle Shop - Retail Associate position at Tactics?
Accepting Resumes and Applications - No Current Openings Available at this Time
At Tactics, we believe everyone should have the opportunity to stand sideways on a board. Our mission is to provide our customers with the best selection of gear, shoes, apparel, and accessories to help them get outside and have fun. With a rich history that spans over two decades, Tactics has evolved into a leading online retailer. Our journey began with a small brick-and-mortar store in Eugene, Oregon, serving the local skateboarding and snowboarding community. As our reputation for quality products and exceptional customer service grew, so did our reach. Today, we proudly serve customers worldwide, offering an extensive range of products from the most trusted brands in the industry.
Our philosophy is simple : we look for candidates who authentically love the skate & snow industry and the products we sell as much as we do. We value a commitment to excellence, a growth mindset, and a willingness to never settle for the status quo. We seek candidates who positively represent Tactics by being brand ambassadors and reinforcing our culture of creating a fun and welcoming atmosphere.
The Job
This position is responsible for all retail sales activities : greeting customers, answering questions, offering assistance, locating merchandise in-store or online through E-commerce, providing suggestions, lending knowledgeable product opinions, and the ability to problem-solve. Sales Associates are responsible for keeping the sales floor neat and well-stocked, creating displays, and maintaining stock areas. They are also accountable for POS register transactions, including ringing up sales, returns & exchanges, and processing cash and credit cards. Sales Associates must provide outstanding customer service by reflecting the company's vision, standards, and core values. Must maintain a professional & friendly attitude by ensuring guests feel welcome in a fun and engaging atmosphere. In this role, Sales Associates must be knowledgeable of all skate, snow, lifestyle products, apparel, pricing, and promotional events and stay updated with in-store sales and new products.
- Effectively assist customers, other department, and the public by being able to answer questions and be a resource for solutions to problems.
- Communicate product knowledge and recommend products to customers by listening to their needs and requests.
- Maintain awareness of customers to increase service and reduce security risk.
- Maintain inventory, displays, and storage, including the shop floor and backstock areas.
- Maintain high standards to keep the shop floor and backstock areas clean and neat. This includes organizing and straightening merchandise on hangers, folding and tidying shelves, vacuuming, sweeping, dusting, cleaning glass and shelving, disposing of cardboard in recycling containers, emptying trash, applying tags, and hanging on appropriate hangers on displays.
- Collect accurate register payments and accurately process intercompany transfers and customer returns.
- Ensure all prices and quantities are accurate.
- Follow all company policies and procedures.
The Perks
Benefit availability and perks may be subject to location and length of employment; Tactics reserves the right to update the benefits and perks at any time.
Requirements
What You Will Bring
What To Expect
Starting Hourly Rate $20.76
Tactics embraces the diversity of its applicants, employees, vendors, and customers . We are committed to creating and maintaining a workplace where all employees can participate and contribute to the business's success and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policies and how we do business at Tactics and is an essential core value.
Tactics - What We Believe
Tactics - What We Do
Salary : $21