What are the responsibilities and job description for the Business Product Analyst position at Tactile Medical?
Overview
The Business Product Analyst is a liaison among stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems. The Business Product Analyst understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. This role is also responsible for providing technical support to members of the organization including training, testing and problem resolution. The Business Product Analyst may perform configuration and security functions in key applications.
Responsibilities
- Work closely with internal business partners, project management and the IT department to evaluate and define requested system enhancements and changes.
- Ensures business requirements adhere to compliance and credentialing requirements
- Provides technical support on applications
- Adds, edits, and removes user access privileges. Assists with system configuration including but not limited to maintaining territory alignments and assisting with forecasting and modeling
- Manage system data, including cleanup and correction of data irregularities
- Based on system data maintenance and changes ensure appropriate parties are communicated to timely
- Identifies systems training needs for the organization and individual users
- Provides education on web or mobile applications and software
- Runs exception reports and works with users to help correct data irregularities
- Assists with data cleanup efforts
- Assists with data extraction, analysis and reporting needs
- Other duties as assigned by manager
Qualifications
Education & Experience :
Required
Associate's degree or equivalent work experience
Proficiency with Microsoft Office with strong expertise in Excel
Preferred
Process automation / rule systems experience
Administration and operational support - maintaining systems within a functional area
Previous experience within medical device (DME) or the healthcare industry
Salesforce and Power BI experience
Knowledge & Skills :
Below is the starting salary range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.
60,300 - $84,525
Additional benefits :
exempt - Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.
Salary : $60,300 - $84,525
