General Manager

Allstar Services is a fast-growing, innovative company uniting the nation's top residential roofing brands to accelerate growth, unlock potential, and deliver lasting value. With a portfolio of 19 market-leading brands across the U.S., we support our partners in scaling their operations while honoring the individuality and culture that make each business unique.

Powered by the strategic backing of Morgan Stanley Capital Partners, we combine deep industry expertise with financial strength to lead the future of residential roofing.

We're excited to announce a new leadership opportunity: General Manager - Tadlock Roofing (Tampa, Florida). Tadlock Roofing, a cornerstone in Florida's roofing industry since 1980, is widely recognized for its excellence, integrity, and community commitment. As one of the state's most respected roofing companies, Tadlock is seeking a results-driven leader to take the reins and drive continued growth in the Pensacola region.

Core Responsibilities

• Strategic and operational leadership
• Team Leadership and development
• Foster a culture of high performance
• Develop operational standards
  
  

Role And Responsibilities

• Monitor P&L within the defined geographic area, understand trends and deviations from the norm, and how to correct negative occurrences.
• Work with Field Operations Managers to effectively analyze and understand their P&L reports Collaborate with Managers to develop and adhere to a sustainable budget.
• Work with the Finance Group to ensure P&L accuracy.
• Provide leadership and accountability to a team of employees in various departments within a defined geographic area.
• Ensures a safe work environment compliant with state and federal DOT/OSHA standards in all locations.
• Drive Sales, Profitability, and Gross Margin Growth
• Instills a culture of delivering extraordinary customer service, self-accountability, and constant improvement.
• Develop employees at all levels to ensure the region's bench strength
• Accountable to ensure that trends of underperformance are formally addressed, with clear and documented performance improvement plans
• Responsible for consistently and effectively communicating the company objectives to the senior leadership team through organized and scheduled conference calls and email communication
• Leads the Safety Culture by example and develops processes to ensure constant process improvement.
• Ensure company operational model compliance as well as customer compliance.
• Flexibility to travel to various sites within a defined geographic area.
• Monitors service levels at all jobs.
• Communicates with customers as needed to ensure transparency and maintain a positive experience.
• Identifies new business opportunities within a defined geographic area.
• Partner with HR to develop strategies to reduce turnover and increase employee retention. Complete all required paperwork on time to ensure compliance with the company's policies and procedures.
  
  

Qualifications And Education Requirements

• At least 10 years' experience leading service operations and responsible for results of multi-location operations and team development
• Must have strong leadership and decision-making skills, including hiring, coaching, counseling, training, and mentoring employees.
• Desire to surround customers with service excellence.
• High aptitude for technology
• Detail oriented
• Ability to multitask and work efficiently under pressure
• Strong analytical and problem-solving skills
• Excellent written, listening, and verbal communication skills.
  
  

Preferred Skills 

• Experience with Microsoft Word, Microsoft Excel, and Xactimate. 
• Experience with Acculynx or other client relationship management software preferred.
• Experience with Sage Intacct software a plus.
  
  

Compensation And Benefits

At Allstar Services, we value our employees and offer a comprehensive benefits package to support you and your family, including:

• Medical Plans: Choose from PPO and HDHP options with competitive premium rates and Health Savings Accounts (HSA).
• Dental and Vision Coverage: Access to preventative, restorative, and specialty care through in-network providers.
• 401(k) Retirement Plan: Employer match up to 4%, with immediate vesting to help you plan for your future.
• Life Insurance and Disability Coverage: Basic life and AD&D coverage at no cost, plus voluntary short- and long-term disability plans.
• Paid Time Off and Holidays: Generous PTO allowances to maintain work-life balance.
• Employee Assistance Program (EAP): Confidential support for personal, financial, and legal issues, including counseling and referral services.
• Flexible Spending Accounts (FSA): Options for healthcare and dependent care to help manage out-of-pocket expenses.
• Voluntary Benefits: Critical illness, hospital indemnity, and accident insurance for added peace of mind.
  
  

Allstar is an EOE meaning we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, military or veteran status, or any other characteristics protected by law.