Demo

Business Development Manager - NYC

Tafaseel BPO
New York, NY Full Time
POSTED ON 3/14/2025
AVAILABLE BEFORE 4/7/2025

Job Summary :

The Business Development Manager plays a crucial role in driving the growth and success of Tafaseel BPO. This position focuses on identifying, developing, and generating new business opportunities while nurturing and expanding relationships with existing clients.

Key Responsibilities :

Sales Target Achievement :

  • Achieve quarterly and annual sales targets, with 60% of the focus on converting leads and 40% on securing new business.

Market Research and Analysis :

  • Conduct market research to identify new business opportunities and stay updated on industry trends.
  • Analyze market demands, competitor behavior, and customer requirements to develop strategies for business growth.
  • Client Relationship Management :

  • Build and maintain strong, long-lasting customer relationships.
  • Understand client needs and tailor BPO solutions to meet those requirements effectively.
  • Address client concerns and provide excellent customer service to enhance client satisfaction and loyalty.
  • Sales and Business Generation :

  • Develop and implement sales strategies to achieve revenue targets and business objectives.
  • Identify potential clients, conduct sales presentations, and negotiate contracts to close deals.
  • Create and deliver compelling proposals, pitches, and presentations to prospective clients.
  • Collaboration and Coordination :

  • Collaborate with internal teams, including operations, finance, and marketing, to ensure seamless service delivery and client satisfaction.
  • Coordinate with cross-functional teams to customize BPO services according to client specifications.
  • Contract Management :

  • Prepare and review contracts, ensuring accuracy and compliance with regulations and company policies.
  • Negotiate contract terms and conditions and finalize agreements with clients.
  • Performance Monitoring and Reporting :

  • Monitor key performance indicators (KPIs) to assess the performance of BPO services.
  • Prepare regular reports on sales activities, revenue generation, and market trends for management review.
  • Business Expansion :

  • Explore opportunities for expanding the company's services into new markets and industry sectors.
  • Develop and execute strategies for entering and establishing the company in new geographical regions.
  • Compliance and Ethical Standards :

  • Ensure compliance with legal and ethical standards in all business activities.
  • Stay updated on industry regulations and standards to ensure the company's practices align with these requirements.
  • Team Leadership and Training :

  • Lead, mentor, and motivate a team of business development professionals.
  • Provide training and guidance to team members, fostering a culture of continuous learning and development.
  • Customer Feedback and Improvement :

  • Gather customer feedback and use it to improve services and enhance customer satisfaction.
  • Proactively address customer issues and implement corrective actions to prevent recurrence.
  • Requirements :

  • Education : Bachelor's degree in Business Administration, Marketing, or a related field (Master's degree preferred).
  • Experience : Proven experience of 5 years in business development and sales within the BPO industry or any relevant industry; BPO background is preferred but not mandatory.
  • Skills :
  • Strong understanding of BPO services, market trends, and customer needs.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to build and maintain strong client relationships.
  • Leadership skills with the ability to mentor and guide a team.
  • Analytical mindset and data-driven decision-making skills.
  • Results-oriented with a focus on achieving and exceeding sales targets.
  • Knowledge of relevant software applications and tools for sales and customer relationship management.
  • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Business Development Manager - NYC?

    Sign up to receive alerts about other jobs on the Business Development Manager - NYC career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $135,198 - $184,326
    Income Estimation: 
    $183,731 - $240,665
    Income Estimation: 
    $155,815 - $224,703
    Income Estimation: 
    $135,198 - $184,326
    Income Estimation: 
    $183,731 - $240,665
    Income Estimation: 
    $155,815 - $224,703
    Income Estimation: 
    $77,000 - $101,611
    Income Estimation: 
    $106,109 - $140,344
    Income Estimation: 
    $121,487 - $157,064
    Income Estimation: 
    $106,109 - $140,344
    Income Estimation: 
    $143,727 - $183,807
    Income Estimation: 
    $121,487 - $157,064
    Income Estimation: 
    $115,227 - $168,987
    Income Estimation: 
    $135,198 - $184,326
    Income Estimation: 
    $121,487 - $157,064
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Not the job you're looking for? Here are some other Business Development Manager - NYC jobs in the New York, NY area that may be a better fit.

    Business Intelligence Manager

    NYC Department of Housing Preservation & Development, New York, NY

    Business Development Manager - NYC

    MetroWall, New York, NY

    AI Assistant is available now!

    Feel free to start your new journey!