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Chief Growth Officer

Tag
New York, NY Full Time
POSTED ON 4/6/2025
AVAILABLE BEFORE 5/5/2025

JOB QUALIFICATIONS

  • A Bachelor's degree, preferably in Business Administration, Marketing or Communications related discipline. A combination of education and experience can be substituted.
  • At least ten years of demonstrated business development / sales experience preferably in a Business Process Outsourcing or professional services, technology consulting business environment. Experience with large scale outsourcing / BPO contracts preferred.
  • Through a metric-driven approach, ensure sales targets are reported and tracked through a CRM solution
  • Increase the connectivity between sales and marketing to ensure high efficiency
  • Understands the Customer Communications Lifecycle, specifically the underlying technologies, staffing support models and workflows.
  • Proven ability to access the c-suite within a Client environment, developing the appropriate Client relationship to successfully drive opportunities through the sales process.
  • Demonstrated expertise in driving through an RFP process
  • Demonstrated ability collaborating with business and functional partners to build consensus on matters of significance and overcome obstacles
  • Ability to achieve success with minimal oversight in a sometimes ambiguous work environment.
  • Expertise in working in a CRM solutions environment.
  • Fluent communication skills, business acumen and assertive decision-making ability coupled with superior speaking and presentation skills.
  • Honest and ethical with an impeccable reputation in the industry
  • Flexibility to multi-task and to perform a wide range of activities while being self-directed, self-motivated, and self-managed, even when operating outside of core focus
  • Strong business and financial acumen with analytical ability to assess the business and drive the organization forward
  • Demonstrated ability to create and foster a highly energized sales and metrics-driven culture that
  • Collaborative team player and strong desire to achieve results while respecting the company's core values framework

JOB RELATIONSHIPS

  • Frequent contact with all members of business development as well as senior members of the operations team
  • Requirement to form effective working relationships with senior executives, subject matter experts and functional support (e.g. finance, HR, IT)
  • Will create / foster relationships with current and prospective clients
  • JOB DUTIES

  • denotes an "essential function")
  • Identify, qualify and track targeted opportunities for the company to achieve growth in targeted markets and with targeted clients, in alignment with corporate business strategy.
  • Design and articulate complex business solutions into saleable solutions to prospective new customers.
  • Substantially grow and maintain a pipeline of viable prospective new customers and associated opportunities.
  • Manage client opportunities - including RFP processes, consultancy reviews, and audit activities.
  • Align growth team to sales best practices
  • Share knowledge, best practices and solution designs within assigned business unit to ensure continuous business improvement
  • Collaborate with all internal functional teams (HR / IT / Finance / Marketing), Operations, Solutions and executive team in order to ensure that customer needs are met and new initiatives are being delivered
  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality
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