What are the responsibilities and job description for the Lumber Industry Sales Expert position at Tague Lumber?
Job Summary
">The Outside Sales Representative plays a key role in driving sales growth and enhancing customer satisfaction by cultivating strong relationships with existing and new customers.
Key Responsibilities
">This position requires:
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- Building and maintaining strong customer relationships through exceptional service. ">
- Providing expert advice on products, estimates, and delivery scheduling. ">
- Recommendating alternate products based on cost, availability, and specifications to meet customer needs. ">
- Efficiently processing orders using BisTrack, ensuring timely availability and shipment of materials. ">
- Communicating pricing, credit options, and terms in line with company standards and customer profitability profiles. ">
- Increasing sales and average order size through effective cross-selling, up-selling, and promotion of special offers. ">
- Educating customers on product terminology, features, and benefits to enhance sales and satisfaction. ">
- Staying updated on consumer preferences, local code changes, and product developments through ongoing training, trade shows, and industry literature. ">
- Identifying and analyzing customer satisfaction and dissatisfaction trends to inform sales strategies. ">
Requirements
">To be successful in this role, you must have:
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- A high school diploma or GED; relevant experience is preferred. ">
- Previous experience in the building materials industry is highly desirable. ">
- Valid driver's license and reliable transportation. ">
- Proficiency in using rulers, reading blueprints, and understanding construction practices. ">
- Ability to quickly grasp product information and technical concepts. ">
- Strong sense of ownership and responsibility for assigned tasks. ">
- Friendly, outgoing personality with excellent interpersonal skills. ">
- Ability to collaborate effectively with team members across all departments. ">
