Demo

Financial Customer Service Representative

Tailored Management
Tampa, FL Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 6/5/2025

Position Details

Role : Financial Customer Service Representative

Work Setup : Hybrid (3 in office, 2 remote)

Shift : 8 : 00 AM - 5 : 00 PM

Location : 4951 SAVARESE CIR, Tampa, FL, 33634.

Pay Rate : $21.02 / hr, paid weekly

Benefits : Health, Dental and Vision Insurance

Initial Contract Length : 12 Months

  • Contract Extension or Conversion to FTE based on Performance, Attendance and Business Need

This is your opportunity to join a multinational investment bank and financial services holding company whose investment banking and auxiliary sectors are headquartered in Manhattan, NY!

Job Description :

We are seeking a detail-oriented and client-focused Financial Customer Service Representative to join our team. This role is responsible for providing first-contact resolution for account and client onboarding & maintenance processes. You will collaborate with internal partners, including branch office teams and customer service representatives, to support brokerage account establishment and maintenance.

This position requires strict adherence to regulatory and compliance guidelines set forth by governing bodies such as the SEC, IRS, and FINRA. Our ideal candidate will have strong communication skills, experience in customer service, and the ability to provide client-centric solutions.

Responsibilities :

  • Perform standard transactions following established procedures to support Operations.
  • Perform daily operations tasks such as opening new accounts and data entry.
  • Provide quality service and effective operations support to internal business partners and external clients.
  • Use independent judgment for routine tasks while escalating complex issues to supervisors as needed.
  • Required Skills :

  • Proven decision-making skills with the ability to manage risk effectively.
  • Strong organizational skills and ability to work in a team-oriented environment.
  • Results-driven, ambitious, and self-motivated.
  • Ability to work independently and demonstrate initiative.
  • Flexible schedule and adaptability to changing priorities.
  • Quick learner with strong problem-solving abilities.
  • Desired Skills :

  • Familiarity with banking policies, procedures, and industry regulations.
  • Understanding of financial operations and compliance requirements.
  • If you are passionate about delivering excellent client service and have a keen eye for detail, we encourage you to apply today!

    Salary : $21

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