What are the responsibilities and job description for the Operations Specialist position at Tailored Management?
Job Title : Operations Specialist
Work Setup : Hybrid (3 days onsite; 2 days remote - training will be onsite all 5 days)
Site Location : 1400 MERRILL LYNCH DR, Pennington, NJ 08534
Pay Rate : 22.28 / hr, paid weekly
Target Start Date : March 31, pending on onboarding completion
Benefits : Health, Dental and Vision Insurance
Contract Length : 12 Months (Contract Extension or Conversion to FTE based on Performance, Attendance and Business Need)
Job Summary :
We are seeking a detail-oriented and analytical professional to support business applications used by 401k / Retirement Operations. This role involves troubleshooting system issues, conducting research and analysis, and assisting various teams, including Processing, Client Services, Financial Services, and Compliance. The ideal candidate will have strong organizational skills, technical proficiency, and the ability to collaborate across multiple business teams.
Key Responsibilities :
- Investigate and resolve system issues related to mainframe transactions.
- Develop system specifications for ad-hoc reporting, cross-plan transactions, and corrections.
- Manage and support global operational issues and create action plans for resolution.
- Utilize macro-writing and database tools to enhance reporting and operational efficiency.
- Work closely with internal teams to ensure smooth business application functions.
Qualifications & Skills :
If you are an analytical problem-solver with a passion for operational efficiency, we encourage you to apply!
