What are the responsibilities and job description for the Program Manager position at Tailored Management?
This is an excellent opportunity to join a global leader in the tech industry that builds technologies to help people connect, find communities and grow businesses.
Title : Program Manager I
Job ID : 58713-1
Location : Fully onsite Fremont, CA (6530 Paseo Padre Parkway, 94555)
Opportunity for extension or conversion based on performance and business needs
Health Benefits and PTO available
We cannot support C2C
Summary :
We are seeking an experienced Program Manager to lead our Enterprise Supply Chain AI efforts.
The successful candidate will be responsible for developing and implementing AI strategies that drive business value, improve supply chain efficiency, and enhance customer satisfaction.
Collaborate to understand business needs and objectives.
Analyze and process data for actionable insights.
Design and align key performance indicators (KPIs) with business goals.
Key Responsibilities :
Execute comprehensive AI programs for the enterprise supply chain based on our AI roadmap
Collaborate with cross-functional teams to identify opportunities for AI adoption and process improvement
Run clustering data analysis and insight generation for monthly CSAT reporting
Run Weekly Scrum stand up meetings for projects development review and action tracking
Help to articulate business problems and leverage AI for solutions to optimize supply chain operations, including but not limited to customer support, telecommunication, inventory management, and logistics.
Work with DevOp engineers and AI researchers to preprocessing data that helps develop and deploy machine learning models and algorithms
Maintain key program progress and performance using GSD project management tool for AI team
Requirements :
Bachelor's degree in Computer Science, Engineering or related disciplines
3 years of experience in program management, supply chain management, or a related field
Experience with supply chain management systems and processes
Excellent communication, collaboration, and project management skills
Ability to work in a fast-paced environment and adapt to changing priorities
Experiences with tabular data processing and analysis.
Familiar with tools like SQL, excel, and google sheet.
Nice to Have :
Experience with popular AI products like ChatGPT, Claude, LLAMA based services. High level understanding of supervised / unsupervised machine learning.
Experience with projects utilizing major cloud service providers such as AWS, Azure, or google cloud.
Familiarity with data visualization or data analytic tools such as STATA, SAS, SPSS, or Tableau
Certification in project management, such as PMP or Agile
Good understanding of AI technologies, including machine learning, deep learning, and natural language processing
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