Project Manager

At TailWind Voice & Data, we pride ourselves on delivering exceptional service to our clients through reliable and professional project management. We specialize in cabling, construction, phone systems, and data-related project activities, ensuring our clients’ needs are met across multiple locations. Our project managers ensure client satisfaction while managing complex engagements with precision and excellence.

Job Overview:
We are seeking an experienced and detail-oriented Project Manager to join our team. In this role, you will manage a wide range of projects, from large-scale cabling and construction to smaller, single-site engagements. You’ll be responsible for ensuring that all project tasks are completed on time, within budget, and to the highest quality standards. You will also provide leadership and guidance to Junior Project Managers, offering strategic direction and support throughout the project lifecycle.

Essential Functions:

• Project Management: Manage a wide variety of projects, from large-scale cabling, construction, and roll-outs to smaller engagements and repair requests.
• Design and Execution: Develop and execute detailed project plans, reports, and frameworks to ensure smooth project delivery.
• Mentorship: Provide guidance and project process frameworks to Jr. Project Managers, ensuring best practices and efficiency.
• Client Communication: Communicate project updates, scope changes, and issues to clients clearly, professionally, and in a timely manner. Keep internal and external teams informed of project activities.
• Resource Coordination: Identify, coordinate, and manage the resources necessary to complete each project.
• Procurement Management: Place and manage orders with suppliers, equipment rental companies, and warehouse for equipment and materials as part of assigned projects.
• Documentation: Maintain accurate records of dispatches, materials orders, equipment rentals, warehouse orders, and other project-related activities within the TailWind customer management system.
• Technician Support: Assist with the check-in/check-out process for TailWind's onsite technicians and provide guidance regarding scope of work and other job questions.
• Deliverables: Ensure project documents are complete, processed, and stored appropriately, and manage deliverables via document management systems.
• Financial Management: Ensure timely and accurate submittals to finance for customer invoicing.
• Task Management: Efficiently move between unrelated tasks, prioritize when necessary, and manage time effectively.
• Travel:  Some travel may be involved based on client needs.
• Hours: This is a full-time position. May involve evening and occasional weekend work. Will require long hours.
• Other Duties: Perform other related duties as assigned by the management team.

Required Education and Experience:

• 3 years of infrastructure project management experience, especially with large clients.
• Strong understanding of the Telecommunications Industry.
• Hands-on field technician experience is a plus.
• Excellent verbal and written communication skills.
• Proven ability to work independently and collaboratively in a team setting.
• Ability to work flexible hours, including late-night cutovers if necessary.
• Strong customer service orientation and ability to develop and maintain strong client relationships.
• Proficiency with Microsoft Office suite of PC tools.
• Strong work ethic, integrity, and a positive attitude.
• High energy and the ability to work at a fast pace. 

Why Join Us?

• Competitive salary and benefits package.
• Growth opportunities within the company.
• A dynamic, fast-paced work environment where your contributions are valued.
• The chance to work with a talented and collaborative team of professionals.

Range of Compensation: $75,000 to $85,000 Annually 

Benefits:  Medical, Dental, Vision, Company Sponsored Basic Life Insurance, 401K Matching, Voluntary Life Insurance, Short Term and Long Term Disability.  Hospital Confinement, Accident,  Specified Disease.   The company also provides Teladoc services called Healthiest You!  This includes  unlimited virtual visits for General Health, Mental Health, Nutrition, Dermatology, Chiropractic  and Second Opinions. 

Individuals accrue PTO, receive 4 hours of birthday PTO,  paid holidays and floating holidays to be used at their discretion.  

Salary : $75,000 - $85,000