What are the responsibilities and job description for the Evening Hotel Expeditor/Server Assistant Part Time position at Tailwinds Restaurant?
Embark on an exciting journey in the hospitality industry at Tailwinds Restaurant Madison East , now hiring a Evening Hotel Expeditor/Server Assistant Part Time!
Tailwinds is a warm, welcoming restaurant located inside the DoubleTree by Hilton Madison East. We are a go-to spot for our hotel guests, offering daily dinner service, a selection of craft cocktails, and an inviting atmosphere to catch up with colleagues or watch the big game with friends. Our approachable menu features a variety of shareable dishes, soups, salads, sandwiches/burgers, seafood, and steak. The restaurant is supported by a full kitchen and BOH team, providing a strong foundation for service excellence. We take pride in our commitment to hospitality, receiving nominations for 2024 NCG Hotel of the Year in F&B, Maintenance, and Cleanliness.
** Starting wage for this position is $12/hour tips (average total compensation of $20 /hour) **
Tailwinds in the Madison East Doubletree is searching the skies for a part-time evening Expeditor/Server Assistant! ✈
The ideal candidate for this job will have flexibility and availability to work part-time from Thursday-Sunday with potential for full-time hours. Shifts typically run from 3:30 pm-11:30 pm
We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure. Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.
Core Benefits:
Team Member Travel Perks:
Professional Development:
Health and Wellness:
Financial:
How do I make an impact on my team?
Our friendly and attentive Evening Hotel Expeditor/Server Assistant Part Time helps provide exceptional guest service and customer care in our restaurant and/or during event functions hosted by the property.
What does success look like in this role?
Who is NCG Hospitality®?
We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!
NCG Hospitality is an Equal Opportunity Employer.
Tailwinds is a warm, welcoming restaurant located inside the DoubleTree by Hilton Madison East. We are a go-to spot for our hotel guests, offering daily dinner service, a selection of craft cocktails, and an inviting atmosphere to catch up with colleagues or watch the big game with friends. Our approachable menu features a variety of shareable dishes, soups, salads, sandwiches/burgers, seafood, and steak. The restaurant is supported by a full kitchen and BOH team, providing a strong foundation for service excellence. We take pride in our commitment to hospitality, receiving nominations for 2024 NCG Hotel of the Year in F&B, Maintenance, and Cleanliness.
** Starting wage for this position is $12/hour tips (average total compensation of $20 /hour) **
Tailwinds in the Madison East Doubletree is searching the skies for a part-time evening Expeditor/Server Assistant! ✈
The ideal candidate for this job will have flexibility and availability to work part-time from Thursday-Sunday with potential for full-time hours. Shifts typically run from 3:30 pm-11:30 pm
We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure. Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.
Core Benefits:
- Paid Sick Time
- Paid time off and anniversary day off with pay
- Paid volunteer hours Earn money for community service!
- Flexible schedules
Team Member Travel Perks:
- Worldwide hotel stays starting at forty-nine dollars per night
- Rate based on availability and property brand
- Free night stays at NCG Hospitality hotels
Professional Development:
- Dedicated training and development with opportunities for growth
- Educational and professional certification assistance
Health and Wellness:
- Health, Dental and Vision plans
- Virtual telehealth services
- Team Member Assistance Program with mental health resources
- TeleDoc confidential counseling
- Health and fitness monthly reimbursement program
Financial:
- 401(k) retirement plan
- 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Same day pay
- Catch Of The Day Program Earn money for helping other team members and guests!
- Everyone Sells Earn money for bringing in business to our properties!
- Referral program for team members
How do I make an impact on my team?
Our friendly and attentive Evening Hotel Expeditor/Server Assistant Part Time helps provide exceptional guest service and customer care in our restaurant and/or during event functions hosted by the property.
- Collaborate with both front and back of house staff to ensure smooth service.
- Expedite and deliver food orders efficiently.
- Fill waters, hand out menus, and assist with additional guest needs.
- Take phone orders and deliver room service using our Point-of-sale system.
- Monitor the kitchen galley and other stations for cleanliness, organization, and stocking needs.
- Bus dishes and glassware, wipe down/reset dirty tables, and maintain a clean dining area.
- Ensure the dining room is clean at the end of the night.
- Provide guests with exceptional, attentive service.
What does success look like in this role?
- Motivated to maintain excellent customer service reputation
- Part-time Thursday-Sunday with potential for full-time hours.
- Shifts typically run from 3:30 pm-11:30 pm
- A well-organized and efficient expediting process, ensuring smooth kitchen-to-table service.
- Strong communication with your co-workers and leadership teams.
- A clean, well-stocked, and welcoming dining environment.
- High guest satisfaction scores and strong repeat business.
- Being part of a positive, high-functioning team that supports each other
Who is NCG Hospitality®?
We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!
NCG Hospitality is an Equal Opportunity Employer.
Salary : $12 - $20
