Operations Supervisor Machine Shop

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

Position Purpose

The purpose of the Operations Supervisor is to manage and develop the employees that report to them in service of project delivery. This includes but is not limited to managing their group of direct reports to efficient, timely and quality project deliverables using KPI’s as well as complying with all TAIT policies. The Supervisor is responsible for monthly planning in the areas of people, project deliverables and initiatives assigned to them by the operations manager. The position works collaboratively with other supervisors across the group to achieve company and operational/project delivery goals.

Essential Responsibilities

• Support and participate in TAIT’ safety culture.
• Ensure all work performed by employees is done safely, efficiently, and accurately.
• Adhere to all company safety policies and procedures.
• Supervisors’ primary field of view/operation is in the current day - 1-month outlook (focused 1 month project/s planning)
• Overall management and direction of all direct employees within their group
• Plan, organize, and manage workflow to ensure team members understand their duties, delegated tasks and delivery responsibilities
• Strong communication of project deliverables with all levels of management, direct reports and project stakeholders
• Assist the estimation, design, and PM teams in project build reviews
• Oversight and adherence to company/area specific: inventory, materials, and consumable SOP procedures
• Involvement, implementation, and adherence of departmental equipment maintenance / preventative maintenance SOP’s.
• Involvement, implementation, and adherence of department SOPs for safety, manufacturing, and area procedures
• Responsible for all direct employees’ time management, reviews, training, safe operational performance, and corrective actions.
• Attend meetings, seminars, and training sessions as required.
• Perform assigned duties according to the policies and expectations prescribed by the company
• Perform assigned duties according to the policies and expectations prescribed by the company.
• Safety Metrics and KPI’s–safe working environment/culture with focus on reduction in lost time
• Micro view on project health with performance to estimate (PTE), on time delivery (OTC) and reduction in rework
• Review and execute project/s and workload placement and forecast with operational manger
• Direct view/output responsibility for teams’ utilization performance and goals
• Focused and continuous improvement to reducing operational touch points
• Support operational and company initiatives
• Participate in planning for capital equipment needs
• Operating within monthly and yearly operational budget goal
  
  

Minimum Qualifications

• Minimum High School GED or Trade School
• 4 plus years of experience in a manufacturing environment
• 2-5 years of supervisory or leadership experience
• Understanding of both Just-In-Time and Lean Manufacturing practices
• Understanding of Continuous Improvement methods
• Machining experience including CNC milling, turning, cutting, and router as well as various secondary operations.
• Working Knowledge of welding and fabrication processes
• Effective oral and written communication skills
• Ability to use an ERP system and/or a manufacturing MES system a plus
• Ability to use Microsoft office suite
• Ability to use/navigate Computer-Aided Design software
• Ability to use/navigate Computer-Aided Machining
• Internal TAIT systems: Computer proficiency in TAIT business systems: (Epicor, Slack, and Box).
• Ability to handle changing priorities in a fast-paced environment.
• Flexibility with work schedule. Normal work schedule is forty hours per week; however operational demands may necessitate other schedules to meet business needs.
• Ability to train, develop, mentor, and coach team members.
  
  

Work conditions of the role are

Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises

Work environment involves some exposure to hazards or physical risks which require following basic safety precautions

Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes, safety glasses, reflective vest, ear plugs, steel toed shoes, and other PPE as required by the location

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.