What are the responsibilities and job description for the Field Technician position at TAK Broadband?
Description
Our family of companies is a leading national telecommunications and broadband service provider that offers full value chain communications services and solutions to its customers across the US, from project management, engineering, and construction to drops, fulfilment and door-to-door sales in over 40 states. We pride ourselves on being a trusted business partner for its customers in the broadband and communications sector, providing solutions that exceed their expectations.
We are seeking a Field Technician to join our team in Lubbock, TX. In this role you will complete installation of products and services, resolve and troubleshoot issues while connecting face-to-face with customers.
Why TAK?
- Full Time
- Paid Weekly
- Full Benefits Package (Medical, Dental & Vision)
- Paid Time Off
- 401(k) with Company Match!
- 25K Company Paid Life Insurance
- Independent Work & Team Collaboration
- Career Development & Advancement Opportunities!
The Role
- Completes installation of products and services
- Resolves and troubleshoot issues
- Connects face-to-face with customers; consulting, assisting and educating
- Prioritizes, organizes and efficiently completes tasks to meet deadlines
- Works independently
- Works in a variety of environments; indoors, outdoors, tight spaces, elevated
- Navigates a variety of terrains managing tools and equipment
- Strives to provide the best customer experience every day
Requirements
- At least 1 year of experience in cable/fiber installation
- Excellent customer service, time management, problem-solving and troubleshooting skills
- Ability to learn and operate testing equipment and software/programs
- Ability to utilize hand tools, identify wire size/color and accurately utilize measuring devices
- Ability to carry, climb, operate, and work upon an extension ladder (approximately 28 feet high and 75 pounds)
- Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
- Ability to safely navigate various terrains, managing equipment and tools
- A body weight of no more than 275 pounds to perform ladder work safely. **Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role**
- Valid driver’s license
- Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
Equal Employment Opportunity (EEO) Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
