What are the responsibilities and job description for the General Manager Retail position at Take 5 Oil Change?
About Us:
At Take 5 Oil Change, we believe that great customer service is the cornerstone of our success. While our team takes pride in offering fast, efficient oil changes, we place the highest value on the relationships we build with our customers and the collaborative culture we foster within our team. If you're a natural leader who thrives in a fast-paced environment and is passionate about helping people grow, we want to hear from you!
Position Overview:
We are seeking a dynamic and customer-focused Manager to lead our team at our fast lube oil change location. This is an exciting opportunity for individuals who want to take on a leadership role while making a direct impact on both customer satisfaction and team development. Prior automotive experience is not required—what matters most is your ability to motivate and support your team, deliver exceptional customer service, and drive a positive work culture.
Key Responsibilities:
- Lead by Example: Manage day-to-day operations, ensuring that every customer receives top-notch service in a timely manner.
- Team Leadership: Build a strong, motivated team through mentorship, training, and fostering a supportive environment.
- Customer Experience: Develop relationships with customers, addressing their needs, ensuring satisfaction, and managing any concerns with professionalism.
- Operational Excellence: Oversee inventory, scheduling, and ensure that safety protocols and company policies are followed.
- Growth and Development: Identify opportunities for team members to grow within the company and help them achieve their career goals.
What We’re Looking For:
- Strong Leadership Skills: You’re someone who enjoys coaching, motivating, and inspiring a team to achieve great results.
- Customer Service Focus: You’re passionate about delivering outstanding service and can go above and beyond to meet customer needs.
- Team Player: You understand the importance of collaboration and creating a positive, supportive work environment.
- Adaptability and Problem-Solving: You thrive in a fast-paced environment and are comfortable thinking on your feet to resolve issues.
- Desire to Grow: We believe in promoting from within—so if you're ready to take your career to the next level, we want to help you get there!
Qualifications:
- Previous leadership or supervisory experience (in any industry) is a plus, but not required.
- Strong communication skills and a positive attitude.
- Ability to work flexible hours, including weekends and evenings.
- A willingness to learn and adapt to new processes.
- Experience in automotive services is not necessary, but a willingness to learn is essential.
Why Join Us?
- Career Growth: We offer opportunities for advancement as we promote from within!
- Great Work Environment: Be part of a supportive, fun, and inclusive team.
- Competitive Pay: We offer competitive wages and performance-based incentives.
- Comprehensive Benefits: Health, dental, and vision insurance, paid time off, and more.
- Training & Development: No experience? No problem! We’ll train you in everything you need to succeed.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Relocate:
- Fort Wayne, IN 46804: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $60,000
