What are the responsibilities and job description for the Front Desk/takeout packer position at Taku sushi bar?
Job Summary
We are seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage check-in and check-out processes smoothly and efficiently.
- Answer phone calls with excellent phone etiquette, addressing inquiries and providing information about services.
- Maintain accurate records of guest information and reservations through data entry.
- Assist with administrative tasks such as scheduling appointments, managing correspondence, and proofreading documents.
- Handle guest requests and complaints promptly and professionally to ensure satisfaction.
- Collaborate with other departments to ensure seamless service delivery.
- Uphold the cleanliness and organization of the front desk area.
Qualifications
- Previous experience in customer service or front desk operations is preferred.
- Strong administrative skills with proficiency in data entry and organizational tasks.
- Bilingual candidates, especially those fluent in Spanish, are highly encouraged to apply.
- Excellent communication skills, both verbal and written.
- Ability to maintain professionalism under pressure while multitasking effectively.
- Familiarity with medical receptionist duties is a plus but not required.
- A keen eye for detail, particularly in proofreading documents for accuracy.
Join us as a Front Desk Agent where you can make a meaningful impact on our guests' experiences while developing your career in a supportive environment!
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: 15 – 25 per week
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Night shift
Experience:
- Organizational skills: 1 year (Required)
Ability to Commute:
- Beverly, MA 01915 (Required)
Ability to Relocate:
- Beverly, MA 01915: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25